Question about RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry 8310 trackball works fine but it wont "enter" and keyboard doesnt work

Posted by on

  • 10 more comments 
  • Ros4211 Dec 26, 2008

    I have the same problem. The track ball moves how its supposed to from one icon to the next, but when i try to enter, nothing works.

  • albazalba Jan 04, 2009

    suddenly my keyboard and all other buttons stopped working. I took out the battery and restarted and now the trackball works but it will not enter and the keyboard still does not work

  • Doclate Jan 07, 2009

    I just updated my phone system software and now I have the problem that the ball will not enter most of the time. If I press it several times it might register once. Sometimes it would open up the camera function? I just did a hard reset and it seems to be working for now. I think it is an issue with the software updates? The updates came directly from Blackberry.

  • dannmary Jan 13, 2009

    have the same problem - trackball works, but does not enter and keyboard does not work at all

  • Anonymous Jan 15, 2009

    trackball works perfectly but doesn't work when i enter. I'm receiving text messages, just can't look at thenm. When i try and type a word, let's say "hello" it spells something like "gherllo" instead.
    ...anyone have any idea what to do?


  • Anonymous Feb 10, 2009

    I have the same problem also, unfortunately. I recently updated the new OS, and at first when I would send a text message every other letter i would push it would send the text! So I pulled out the battery and powered it back on. It fixed the send problem but now the space bar does not work ever time i press it and the track ball is about 1 out of 5. I need HELP!

  • Ralphie_89 Feb 10, 2009

    I have been having the same problem, unfortunately. I recentlydownloaded the new OS for my curve and now my phone is acting up.First, every time I would type a text message it would automaticallysend every other button i pressed. So I took out the battery andpowered it back on. It fixed the first problem but now the space worksevery other time and the track ball works maybe 1 out of 5 tries. Idkwhat to do now.

  • Anonymous Feb 27, 2009

    I have the same problem, I changed the theme and powered down and then back on and stil nothing. I too have cleaned the trackball, as well as a reboot with the battery. I can manage with the enter button, however there are a few times when the enter button just wont work and I need to use the trackball. Any other hints? I thought about just changing the trackball - as they are pretty inexpensive. Maybe I should take the phone in to Sprint first though.

  • Anonymous Mar 08, 2009

    Same problem. I took it back to the Bell store and they told me it looked like there was water damage. I've never dropped it in liquid but I do occasionally use my phones speaker to listen to music in the shower. Looks like I'll have to send it in and hope for the best.

  • bobob0 Apr 16, 2009

    same exact problem is described above. No buttons work, but track ball does move around but not click. I can only answer calls with my bluetooth and i can't make any calls. How do you change a theme, or do anything, for that matter, when none of your buttons work?

  • Steve
    Steve Apr 17, 2009

    I've had the same exact problem as oneelite2005, on 11 Apr 09. Contacted Vodafone, they said it was goosed & would send out an exchange model and to back up all data. 


    I backed up to my Mac via Pocketmac. The exchange model arrived within a couple of days. I couldn't get the Pocketmac to sync with the new bold. 


    I told Vodafone, they wouldn't help & said I need to speak to Apple. Apple said I need to talk to Vodafone. I told Vodafone I wanted to end my contract & move to an iphone. which would at least sync easily with my mac. They agreed to first upgrade me to a Curve to see if it would sync better. 


    Today, 7 days from the initial problem with the first Bold, my exchange bold lost all charge, wouldn't charge up from my USB and only charged in my car. 


    The Curve and RIM have 10 days trial, then it's binned for an iphone!


    How does everyone else feel?
    Steve

  • Anonymous May 25, 2009

    same issue, no buttons work. Trackball (movement) works



    Phone rings but cannot answer.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

What worked for me was changing from one theme to another. My problem started after I downloaded a new theme and activated it. A few days later my trackball didn't want to "enter" anymore. When I changed the theme to another...it worked again. When I changed the theme back again it still work. Thank you Holy Spirit.

Posted on Jan 01, 2009

  • cRAYz Nov 17, 2010

    Northstar77 youre a genius! Been trying to solve this problem for months now. Tried everything up till now. It worked perfectly. Now if I can only get my BB to stop randomly opening programs on its own. Any thoughts? -Ray

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Blackberry 8310 phone is on, and the trackball works, but the keyboard is locked; How do unlock it?


Type wrong password 10 times, it will make your blackberry curve 8300 unlocked. But make sure you have backup data before you unlock blackberry using that way, since all your previous data in that phone will be erased.

Mar 31, 2011 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

The keys do not work the trackball is intermittent


If you have a warranty on the phone than you should bring it in right away, if not than consider finding a replacement. this happened to my phone and it was deemed beyond economical repair due to liquid damage.

Apr 16, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Blackberry curve 8310 gaming problems


Some games or apps are not well optimized for the 8310, try using a combination of keys with the Alt key at the bottom right (Alt +Q or Alt+P) or simply the trackball. If this does not work I suggest you delete the app or game to free the internal memory.

Mar 13, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My trackball doesnt work so well on a blackberry 8310


Maybe you mean the blackberry trackball wont scroll in certain directions? Then you should read the tricks at  http://www.unique-stuff.co.cc/fixing_sticky_blackberry_trackball.html

Good luck

Mar 05, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

How do i divert my blackberry 8310


To reset the device back to default settings, and remove all previous data:

1. Go to the main applications view.
2. Choose Options (it's the little crescent wrench icon) and select it.
3. Scroll down to Security Options and click the trackball.
4. Highlight General Settings and click the trackball.
5. Now just click the menu button and select Wipe Handheld.

6. Click Continue, and enter BlackBerry when prompted.

Jan 11, 2010 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My keyboard will not register anything - my trackball will move just wont allow me to make any calls or answer any calls or text or anything else...help please


Remove the battery and sim from the phone when its turned on and re insert it.Switch it ON and the check whetaher it works properly.if not then go to service center or re install the operating system of your blackberry.

Oct 26, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

BB Curve 8310 keys and trackball not working


is there a way to navigate thru options with no trackball

May 30, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

The track ball on my blackberry 8310 stopped working.


No, but fortunately the trackball is not hard or expensive to replace. If you are technically savvy you can do this yourself. Just purchase a trackball on the internet. The trackball easily comes off if you put a small flat screw driver under the outer side of the chrome ring and pull if off. Let me know if you needed more help. Good luck

Mar 13, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Trackball


No, it is absolutely integral to the operation of the device.
There are no arrows on the keyboard - you have to use the trackball.

Feb 09, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My trackball is stuck down.


Good evening!
My Blackberry does the exact same thing. The trackball will scroll around, and it will select what I wish for it to select but it won't actually "click" or move into the phone.
The phone itself has a built in mechanism underneath, near the trackball and is very fragile and if it is broken, the pushing in or "click" will not occur anymore.
Unfortunately this mechanism is not replaceable without taking apart the phone itself. You can contact your service provider for a replacement, but I, and many others, are just living with the problem.
Hope this helps you out!

Jan 07, 2009 | RIM BlackBerry Curve 8310 Smartphone

Not finding what you are looking for?
RIM BlackBerry Curve 8310 Smartphone Logo

Related Topics:

2,448 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM PDAs Experts

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers

SANTHOSH

Level 2 Expert

205 Answers

asber
asber

Level 3 Expert

291 Answers

Are you a RIM PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...