Question about Microwave Ovens
The fan came on while cooking and won't go off even when we push the button to turn it off and even after unplugging for 5 minutes. i have even flipped the breaker and it still won't turn off.
This may be a shorted hood fan TCO (thermal cutout or thermostat) or a problem on the control board.
You can usually find helpful exploded view diagrams and order parts by entering your full model number here.
There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
Atour Web site, we have a videoavailable showing how to remove a typicalover the range control panel assembly in under 5 minutes.
If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.
Feel free to contact me directly (and please remind me of your full model number) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
Posted on Dec 21, 2008
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Posted on Jan 02, 2017
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