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Janome 350e Carriage will not move forward or back

I went to start a new project and noticed I didn't' return the carriage when I finished the last project. It has happen a few times before. When I started machine the carriage made a few strange noises and I was prompted with a warning. I think it stated. Raise needle and foot and restart. Set up new project when I went to hook up the hoop I seen that the carriage was loose? What did I do? I have unplugged my machine and restated with no results. When i went to trace the design the carriage will move to the left and right but not forward or back?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: the carriage on my Janome 350E will only move left

When my janome 350e did this I had to take it in to be calibrated and one month later it did it again and I had to take it back it has not given me any problems since but it would be nice to know how to do this myself it only took 5 minutes for this and takes me 3 hours there and 3 hours back. Hope this helps.
brenbb@skywayusa.net

Posted on Jan 12, 2010

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RichSew
  • 194 Answers

SOURCE: My carriage on my Janome 350E is jammed and is not

See if the embroidery arm is bent, that will jam the unit as it trys to move. If is bent you may be able to straighten my bending it gently. The arms get bent by tilting the machine to the back while the arm is exrended.

Posted on Apr 14, 2010

  • 2 Answers

SOURCE: strange noise from the lever that connects the hoop to carriage

Is this where the belt would be also, because my arm bumped the wall because it did not have enough clearance and it jumps and clicks when returning to home.
withtlc@mchsi.com debbie

Posted on Jun 21, 2010

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Janome 350e carriage squeaks


oil it, it is amazing what a little oil will do to keep a machine running quietly and smoothly

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My janome 350e ,jammed on some material and the carriage alignment is out,it does not go back to its original place.when i have finished.Please help,Thankyou in advance.


With your machine off, manually move your carriage up & down or left & right, when you put on your machine the carriage should run back to its original setting.

Oct 22, 2013 | Janome Sewing Machines

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On the last step of the design, the carriage resets and is now off by 1/8 inch. I tried resending the entire design and skipping to the end but it did the same thing. Any suggestions on how to manually...


From my experience, I just have to quit the design, close & exit from the program,switch off the machine as well as the computer.
Disconnect the embroidery unit & connect back ensure is properly
intake.Manually push the carriage to the left/right several times.Then manually push the hoop up/down the carriage, stop there, ensure USB is well connected at both end, switch back machine n computer & try work on a simple design first, if OK then redo the earlier design. If similar problem occur it is the design problem itself. Hope this can help.

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Broken Carriage?


I do not think this is a DIY repair. That said, it seems likely gearing has been damaged. Without a workshop manual, even if you found the gear, you do not know the identification number for it. I see no authentic download of the workshop manual on the web for this Memory 9500.

I only find the Instruction manual available on the web (freely available at the Janome site). Even if you find a Janome technician on an answer site, that is not going to get you disassembling the machine, replacing the part, reassembling it, and adjusting it.

Check Janome support and see what they offer: tech advice, workshop manual for sale, and/or parts. You are likely to conclude you need to find someone at a service center.

Here are some links:

http://janome.com/en/support

http://janome.com/siteassets/support/manuals/retired/embroidery/inst-book-mc9500.pdf

Instruction Manual Janome and Newhome 9500 (hardcopy, some parts)

http://www.janomeservicevideos.com/wordpress/wp-content/uploads/2015/02/Error-Codes.pdf There is only one reference to the 9500 on the page.

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2 Answers

Strange noise from the lever that connects the hoop to carriage


Sounds like you may have a belt problem or possibly an object in the carriage system. Underneath the free arm there is a cover that can be removed so you may inspect the area. I would remove it and take a look, maybe you will be lucky and find an object there that is causing the noise.

May 31, 2010 | Janome Memory Craft 10000

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My carriage on my Janome 350E is jammed and is not moving properly


See if the embroidery arm is bent, that will jam the unit as it trys to move. If is bent you may be able to straighten my bending it gently. The arms get bent by tilting the machine to the back while the arm is exrended.

Mar 14, 2010 | Janome Sewing Machines

1 Answer

My Janome 10000 stopped in middle of embroidering a design and the machine rebooted. it was making a bit of a whining sound as it was stitching just at the last..but now the hand wheel seems harder to...


Janmore10000 Stopped Embroidering thenstopped everything just shutting off.
If it is getting no power at all, it is probably a fuse. Thefuse is located in a little black box underneath the base of the machine, butit is NOT an easy job to take the box out, disassemble it, replace the fuse,and then reassemble the whole machine. But in your comment you mentioned that there is power tothe machine that means its not fuse problem.

It stopped embroidering in the middle of a project. the handwheel would notmove at all this means that it wasthread jam. Also check the carriage carriage if it does not move to the rightor left and gor stuck in one position or hardly moving a bit then it is out of calibration.

if your machine is outof calibration it will need to recaliberate . Something is like forcing theneedle through a thread jam would cause this. This is not an expensive repair.But a time consuming repair. Its advisable to get it done by service center,
click this linkdirectly to get the support center help
http://janome.com/index.cfm/ContactUs
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This will help. Thanks please keep updated. please dorate the solution positively .thank you for using fixya.

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1 Answer

The carriage on my Janome 350E will only move left or right - NO forward or backward movement.


When my janome 350e did this I had to take it in to be calibrated and one month later it did it again and I had to take it back it has not given me any problems since but it would be nice to know how to do this myself it only took 5 minutes for this and takes me 3 hours there and 3 hours back. Hope this helps.
brenbb@skywayusa.net

Nov 20, 2009 | Janome Sewing Machines

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I have a Janome 1600P QC drags on a Little Gracie 2 frame


Sorry for your headache. It is the frame. If it is not level, balanced, you have hell to pay. Also it there is a nick in the grooves of the carriage tracks this will cause a machine problem. You may be able to repair the frame, or level it about the old level the table trick, put something under that part.

Good luck

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1 Answer

Carriage not returning


Dear Netter - I too have a CE-200 Quantum Futura Sewing/Embroidery Machine. I have run into similar problems. I have tried the various things suggested: remove hoop, turn off machine, turn on machine, replace hoop. However, often the carriage does not return to the initial location (carriage all the way to the left, mounting plate all the way to the bottom, closest to the user). I have found that with the gradual application of force, I can pull the mounting plate all the way to the bottom of the carriage. I turn off the machine before I do this. I have not tried to move the carriage to the right or left; I have not had to. Sometimes when I turn the machine on, it beeps steadily (more than the usual 3 or so complaints). But when I turn it off and on again, eventually it is ready to continue embroidery. By doing this, I may be causing damage to the machine or making the warranty void. If you do it, you may face the same problems. Or it may make your machine into an expensive paperweight. I can't offer you a complete solution for your problem, but I hope this helps.

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