Question about Fisher and Paykel Fisher Paykel Intuitive Eco Washer IWL15

1 Answer

I have a gwl10 and during the wash cycle there is water coming in but the drain pump keeps running during the fill cycle.

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  • Noel Gerbasi Jan 31, 2012

    I found your answer extremely helpful. It is the one and only answer I could find online to the problem I'm having with my washer. It even bought me time until my husband could complete the repair because I've been using the washer on Permanent Press setting ever since! Thank you so much!!!

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The pump itself is supposed to run during the fill portion of the REGULAR cycle. It is supposed to be mixing the incoming fresh water with your laundry detergent and pouring the solution on your clothes as the tub rotates slowly. If the water is draining out of the machine, then there has been some sort of issue with the DIVERTER VALVE. It either has a broken lever on it or an object has become wedged in it, holding it open all the time. If you try the PERMA PRESS cycle, you will probably find that cycle will work, as it does not use the recirculate function.

I would check the diverter valve first. You can tip the washer back and remove the hose clamps with no tools and shine a light up inside and look for an object. You also can inspect the lever and will clearly see if it is broken.

If the washer needs a diverter valve, the part number is a 426862P and is easy to change. You can get them from Fisher Paykel Parts:
http://www.fisherpaykelparts.net/111-4/Diverter-Valve-GWL10-11-15.php

They also have downloadable service manuals (but I have pretty much told you what you need here)
Here is the GWL10 manual:

http://www.fisherpaykelparts.net/115-15/GWL10US-Service-Manual.php



Posted on Dec 19, 2008

  • Greg Angeli
    Greg Angeli Dec 21, 2008

    I provided an extremely detailed answer to your question, I'm sorry you felt it was only worth a 2 rating. I hope you can figure out the issue and thank you for using our service.

  • Yvonne Abrahamsen Jul 08, 2013

    Greg...I am having this problem also. I have replaced the dirverter, but it is still pumping out instead of recirculating. Is there a way to replace the wiring?

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1 Answer

Why does my washing machine keep on draining water during a cycle?


Washer fills with water then drains:
My advice is free because God is so good!
The critical question is. Is the water is just running down the drain but the pump isn't running. If it is being pumped out, and you can hear the pump running just the same as when it's emptying prior to spin then it could be aborting the wash because it is, or it thinks it's overheating. ( due to defective water temperature switch)

If the pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain if switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.


If water isn't being pumped out, but just draining away all the time, the washer will keep detecting there isn't enough water inside and top up with more.
Modern washing machines should be sophisticated enough to realize something's wrong and abort with an error, but if not, it may continue washing or rinsing for a short while before losing enough water to trigger more coming in again. It can get stuck on this cycle indefinitely and it's called siphoning.
Siphoning occurs when the end of the drain hose is lower than the level of the water inside the washing machine.
Try raising the hose and see what happens.
Also the drain hose should have some type of air gap where it fits into the stand pipe. It should not have an air tight fit.

Again Either it's siphoning down the drain due to an issue with the plumbing, it's overfilling, or also if it ( THE WATER) overheats then in some machines the software will employ a fill and drain tactic to cool down the water. The important thing is to work out which of these different faults is causing the problem by careful observation.


Other switch's to check would be the water inlet valve and the water pressure switch with a multi meter for continuity or OHMS.

By the way my advice is free cuz God is good!






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1 Answer

RINSE WATER KEEPS RUNNING DURING RINCE CYCLE


The critical question is. Is the water is just running down the drain but the pump isn't running. If it is being pumped out, and you can hear the pump running just the same as when it's emptying prior to spin then it could be aborting the wash because it is, or it thinks it's overheating. ( due to defective water temperature switch)

If the pump is failing to shut off then there is something wrong with the electronics. If your washer is a mechanical timer controlled device then you may have a sticking switch (which may explain if switching cycles does something for you). But if you have an electronic timer then you may be experiencing a board failure, where a cycle is being commanded when it is not intended to by design.


If water isn't being pumped out, but just draining away all the time, the washer will keep detecting there isn't enough water inside and top up with more.
Modern washing machines should be sophisticated enough to realize something's wrong and abort with an error, but if not, it may continue washing or rinsing for a short while before losing enough water to trigger more coming in again. It can get stuck on this cycle indefinitely and it's called siphoning.
Siphoning occurs when the end of the drain hose is lower than the level of the water inside the washing machine.
Try raising the hose and see what happens.
Also the drain hose should have some type of air gap where it fits into the stand pipe. It should not have an air tight fit.

Again Either it's siphoning down the drain due to an issue with the plumbing, it's overfilling, or also if it ( THE WATER) overheats then in some machines the software will employ a fill and drain tactic to cool down the water. The important thing is to work out which of these different faults is causing the problem by careful observation.


Other switch's to check would be the water inlet valve and the water pressure switch with a multi meter for continuity or OHMS.

And in some modern washers that come with THERMISTORS:
One symptom of a washing machine that thinks it's overheating and thus fills and drains at same time ( possibly because of a faulty thermistor) is if it's filling with cold water and pumping out at the same time. This is covered in this articleWashing machine fills and drains at same timealthough the same symptom can be caused by other faults.

By the way my advice is free cuz God is good!



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Simpson esprit 500 wont stop draining


Is it possible the drain pump is running because the machine won't stop filling? Does the drain pump start running when machine start filling or doe it come on when machine is about full?

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Washer just shuts down


If the washer is turning off mid cycle then the problem most likely has something to do with the draining or the filling.

First check the drain hose is not to far down the standpipe. If it is to far down then the water might siphon out during fill. The water would fill and drain at the same time. One cycle I would like you to try is the "Rinse Only" cycle. This is a simple, short cycle that should just fill once, drain and spin. If the washer will do this then the major components are most likely okay.

Make sure the water drains out and let me know if the drain pump is the source of the noise you hear.

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Sounds like you might have the drain hose too far down the stand pipe and it's siphoning, try bringing the drain hose up a little.

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the humming noise could be from two sources and it is worth while doing a few simple checks first the drain pump is jammed with a foreign object. check nothing caught in the impellor second water not available - check taps turned on. also turn water off, undo fill hoses, put in a bucket and turn water back on try on drain or spin programs to check water drainage as well

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