Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

1 Answer

Brushes initiate only part of the time when vacuuming.

The vacuum when on will **** but when used to vacuum the brushes only spin some of the time. The vacuum handle is supposed to turn the brushes off when placed in the upright position and turn the brushes on when vacuuming but there must be a bad switch somewhere thats malfunctioning. If someone knows the switch location or how to fix the problem please let me know.thanks Bill

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Possible bad micro switch that turns on and off the beater bar the switch is located in the motor housing if u don't know what u r doing take too warranty repair shop

Posted on Mar 07, 2009

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1 Answer

Brush bar stops spinning


If cleaning debris from brush roll and nozzle housing doesn't solve the problem you may need a new PCB, if that doesn't solve it you may need a new power nozzle assembly. This is a difficult repair that should be performed by a qualified technician.

Apr 05, 2016 | Dyson Animal Airmuscle Vacuum dc28

1 Answer

Is the beater brush on the Bissell Helix NOT to spin on bare floor setting?


Hey Tony! The brush does continue to rotate when using the vacuum on the bare floor setting.

Feb 02, 2013 | Bissell Cleanview Helix Deluxe Bagless...

2 Answers

The beater brush wont spin because the brush roll is always in the off position. Moving the carpet/hard switch doesn't turn it on.


Hello :
Try this please :
Switch the carpet/bare floor dial back & forth 5 times, ending on carpet. Tilt the handle back as if to vacuum upright & lay the vacuum on its side so it is resting on the side opposite the carpet/bare floor dial. Turn the vacuum on.
Or Maybe the belt is broke. You will have to replace the belt before the roller can spin. You must have run over something in the carpeting like string or whatever to have it break. Happens all the time. Get several replacement belts to keep as spares while you're at it as nothing is worse then having to vacuum and no spare belts.
........................
Try this also please :
Things You'll Need: Phillips head #2 screwdriver Replacement belt for your vacuum model Spray lubricant, such as silicone spray or teflon lube.
1: Unplug the vacuum. Never work on an electrical appliance when it is plugged into an electrical outlet.
2: Turn the vacuum over and locate the plastic or metal plate that covers the rotating brush. Remove this plate.
Note: This plate is typically attached by a small number of Phillips head screws or by levers that turn and lock the plate in place. In either case, removing this plate is a simple task.
3:Identify the vacuum's rotating brush. This brush should have a black rubber belt wrapped around it, and stretched around the metal shaft of an electrical motor mounted somewhere toward the back of the vacuum.
4:Verify that the brush will rotate freely. Examine both ends of the brush to ensure that no threads, string, yarn, etc. have become wrapped around the ends and thus inhibited a free rotation.If there is foreign debris, remove the brush by sliding it up, away from the bottom of the vacuum. Remove the debris
5:Lubricate both ends of the rotating brush with the spray lubricant. Replace the brush into the grooves which hold it in place
Replace the existing belt on the brush assembly, or replace a broken belt with a new vacuum belt.
6:Verify that the brushes now turn freely when back in place and that the motor shaft turns as the brush rotor turns.
PLEASE DON'T FORGET TO RATE !

Apr 22, 2010 | Hoover U6630-900 WindTunnel Bagless...

1 Answer

Roller does not turn


Hello,

When a Dyson DC07 makes this horrible grinding noise, it can only mean one of three things.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When you hear this grinding noise, it's actually the clutch slipping because it can not spin the roller brush. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson's however will make that awful grinding noise rather then breaking the belt, and will only make that noise if the roller brush can not spin.

When you hear this noise on a Dyson, it can only be 1 of 3 things. Either your clutch mechanism itself has gone bad, or the roller brush itself was not properly put back into the vacuum, or the brush itself has gone bad.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum2_bing.gif.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner2_bing.gif. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the belt out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times, this indicates that most likely the brush was not put back in properly, or it could be a little more serious of problem in the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

I think more likely however it's probably that the brush was not put back in properly, and this caused the brushes not to be able to spin, which would cause the clutch to make that horrible noise. Make sure that the roller brush is pictured like the brush above, you may also want to make sure that the bottom plate is put on correctly, this could also prevent the brush from spinning:

Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


9739790.jpg
Here's another picture, that is the RIGHT way to install the soleplate:


8b953d0.jpg



If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:


When you hear that grinding noise, it can only be one of these three problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 06, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Bottom wheel won't turn and belt is on


Hello,

When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson vacuums however will make that awful grinding noise rather then breaking the belt.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the brush out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum.com:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times on each spin, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:



When the brush stops spinning it can only be one of these two problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 04, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Change the belt


Hi There,

Here's how you can replace the belt on your Eureka SmartVac 4870. I have taken pictures of the repair to help you better with this.

Here's what you'll need in order to complete this repair:

- Eureka Style R Extended Life Replacement Belt, Part 61110
- Eureka SmartVac Model 4870 Roller Brush Assembly, Part 61520 (Only if the brush no longer spins, or the brushes are worn out)
- Phillips head screw driver

Step 1. Turn the vacuum upside down so that the brush roller is facing upwards. Unscrew the three screws that I've highlighted in red.

56134d4.jpg


Step 2. Remove the bottom plate after unscrew the three red highlighted screws. Once you remove the bottom plate, you'll have full access to the roller brush and belt area. Remove the roller brush by pulling straight up on the roller brush itself. Discard old belt, and test roller brush to ensure that it spins freely by holding the very end of each side, also called the bearing caps with just your finger tips. Try spinning the brush with your thumbs. The brush should spin several times around with each spin. If you notice the brush doesn't spin at all, or if you feel some resistance when you spin the brush, this means that your bearings are either gone, or will be soon. It may be time to consider a new roller brush at this time.

16ceeba.jpg

Step 3. Remove the new Eureka Style R belt from the packaging, and wrap one end around the the metal pin, on the opposite side of the roller brush. This pin is actually the motor shaft that spins the belt, which spins the brush.

81c4db4.jpg

Step 4. Wrap the other end of the belt through the side of the roller brush that has the pulley, and use the roller brush to stretch the brush roll back into the agitator housing. Make sure the end caps fit in the housing correctly by making sure there are no gaps between the roller brush housing and the end caps of the roller brush.

010b671.jpg

Step 5. After reinstalling the roller brush back into the housing with the belt attached, pull the belt forwards towards the brush. The brush should spin when you do this. Make sure that the belt is not pinched underneath of the roller brush or this will cause the belt to break immediately when you turn the vacuum back on.

Step 6. Reinstall the bottom plate, making sure that the little notches on the front end of the bottom plate tucked underneath of the reverse notches on the bottom housing of the vacuum cleaner. Tighten all 3 screws back into the bottom plate. Make sure the vacuum is set to carpet mode, and turn the vacuum on.

If you have any questions about this repair, or if you notice that the roller brush stops when the brushes hit the carpeting, please just use the clarification request form here on the Fixya repair page. I will then be happy to walk you through a little more advanced repair of replacing the clutch in the Eureka SmartVac that controls the rug/floor switch. Most of the time though the belt will be all the vacuum needs.

I hope that this was helpful information to you. If this helped you, please be so kind and rate the repair as helpful by clicking on the thumbs up icons in the top corner of this repair.

Thank you very much,

Chris J.
GoVacuum

Apr 04, 2010 | Eureka Smartvac 4870 Bagged Upright Vacuum

1 Answer

Screeching noise


Hello,

When a Dyson DC07 makes this horrible grinding noise, it can only mean one of two things.

The Dyson DC07 uprights use a clutch mechanism to control the brush spinning when you change the floor / carpet switch. When you hear this grinding noise, it's actually the clutch slipping because it can not spin the roller brush. Most other uprights use a belt to spin the roller brush, and if something is stuck in the roller brush it will cause the belt to break. Dyson vacuums however will make that awful grinding noise rather then breaking the belt.

When you hear this noise on a Dyson, it can only be 1 of 2 things. Either your clutch mechanism itself has gone bad, or the roller brush itself has gone bad.

I'll be happy to walk you through step by step on how to diagnosis this problem and find out which one of these two parts is bad on your vacuum.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:

b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the completely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.

13bda0c.jpg

Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some maneuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:

9665ae3.jpg
Step 4. Once you get the belt out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:

3a76171.jpg
If the roller brush went bad, then you'll need to purchase a new one. Here's a direct link to the roller brush your machine uses on our website GoVacuum.com:
http://www.govacuum.com/dysondc07.html


If the brush however was able to spin freely, and it spun multiple times, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. There is a very helpful video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.

If you need to replace the clutch, here's a direct link to the clutch your Dyson DC07 uses on our website:
http://www.govacuum.com/dydcclasfore.html

Here's the video on how to replace the clutch:


When you hear that grinding noise, it can only be one of these two problems. This clutch mechanism was so problematic that Dyson removed it on the second series of the DC07 models. I hope that this repair was helpful in diagnosing your problem. If you have any questions about the diagnosing, or the clutch change, please feel free to use the Clarification Request form here on the Fixya repair page. If this was helpful you, please be sure to rate my repair as helpful by clicking the thumbs up icons.

Thank you,

Chris J.
GoVacuum

Apr 04, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Beaterbar will not turn and very loud grinding


Greetings,

When the Dyson DC07 makes that horrible grinding noise, there's really only one of two things that can be wrong. I have taken a few pictures to help you try and diagnosis the problem.

The grinding noise is made by the machines clutch mechanism. The clutch is what stops the roller brush from spinning when you change the vacuum from carpets to bare floors. The grinding noise is the clutch slipping, and not being to able to turn the belt. In most vacuums when the belt can not spin freely it will cause the belt to burn or to break. On Dyson's, the clutch mechanism prevents the belt from burning or breaking if you were to get something stuck in the brushes such as a towel underneath of a bad, or tassles on an oriental rug.

So when you hear this grinding noise, only two parts could be bad, the actual clutch mechanism itself, or the roller brush. I'll gladly help you diagnosis, and give you instructions on how to fix your Dyson.

Step 1. Make sure the vacuum is unplugged. Then turn the vacuum upside down so that the brushes are facing up. It's easiest if you put the head of the vacuum on top of a bench, or counter top. This is how the vacuum should look:


b45ef25.jpg
Step 2. You see on the bottom of the vacuum 3 plastic screws that are usually the same color as the vacuum cleaner. If you're vacuum is purple, the screws will also be purple. Use a flat head screwdriver, and turn each of the 3 screws a half of a turn, counter clockwise to loosen then. After each screw has been turned (you don't need to remove the comletely, just a half of a turn is all), simply pull upwards on the bottom plate to remove it.


13bda0c.jpg
Step 3. You should now be able to see the roller brush exposed. You'll now need to remove the roller brush. This will take some patience, and some work in order to get this brush out of the vacuum. There is a special tool that has been designed to help you get the brush out easier. I would try getting the brush out first before buying this special tool. The easiest way is to use a flat head screw driver and pry the belt up while pulling up and out on the brush. With some patience and some manuvering, you'll be able to get the brush out of the vacuum. Here's where you should put the flat head screw driver on the brush:


9665ae3.jpg
Step 4. Once you get the belt out of the vacuum cleaner, it's time to test it. Use your finger tips to hold just the end caps on the very end of the roller brush. While holding just the end caps, use your thumbs to try and spin the roller brush. Does the brush spin freely? It should rotate completely several times on each spin. If the brush doesn't spin, or you feel some kind of resistance to the brush spinning, then this indicates that your roller brush has gone bad. Here's a picture of how to test the brush:


3a76171.jpg
If the roller brush went bad, then you'll need to purchase Genuine Dyson DC-07 Roller Brush for Models That Use a Clutch Part # 904174, then reinstall the new roller brush into the vacuum when you get it.

If the brush however was able to spin freely, and it span multiple times on each spin, this indicates a little more serious problem of the clutch itself has gone bad. The clutch replacement repair is a much longer, more challenging repair to do. I posted a video on how to replace the clutch below so that you may follow step by step instructions on how to change it. It was really helpful for me the first time I did this repair.


I hope that this was able to at least diagnose the problem for you. That horrible grinding noise can only be one of those two problems. If you found this repair helpful, please be sure to rate the repair as helpful by clicking the thumbs up icons in the top right hand corner of the repair. Please feel free to check out our website for your future Dyson vacuuming needs, we have a lot of stuff already on the site, and if we don't have it up, we can definitely get it for you.

Thanks again,

Chris J.
GoVacuum

Apr 02, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Brushes not spinning


Sounds like the belt has been stretched. Check the belt and see if the tension is ok. You should be able to view the belt after removing the sole plate. If the belt is loose you need to replace it.

Sep 09, 2009 | Bissell 3920 Bagless Upright Vacuum

1 Answer

The brush does not spin when making contact with carpeting


I tried the electrical-tape-around-the-wooden-spindle technique. After a minute or so, it's back to functioning normally.

Mar 14, 2009 | Eureka Smartvac 4870 Bagged Upright Vacuum

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