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Anonymous Posted on Aug 15, 2012

My ACER Aspire 7741G-3449 laptop cannot access the internet wirelessly.

It has a strong connection to my router but reads "IDENTIFYING..." and never grants me internet access.

  • 1 more comment 
  • Anonymous Aug 23, 2012

    I have tried a wired connection at a different location and it came up with the same problem, "IDENTIFYING..."

  • Anonymous Aug 26, 2012

    I ran in Safe Mode with Networking like you said and I still didn't have the ability to access the internet (same problem in Safe Mode)

  • Anonymous Aug 26, 2012

    ok... Do this then: Download The following iso listed below. It is the latest version of the Kaspersky rescue disk. You need to burn it to a CD with a program like Imgburn (Which is also FREE like the iso file). Then you need to boot from the CD and run the scanner. It should fix you right up. Kaspersky rescue cd download:http://majorgeeks.com/downloadget.php?id... Imgburn download:http://majorgeeks.com/downloadget.php?id...

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1 Answer

Anonymous

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  • Master 4,961 Answers
  • Posted on Aug 24, 2012
Anonymous
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You have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

  • Anonymous Aug 26, 2012

    Add a CommentI ran in Safe Mode with Networking like you said and I still didn't have the ability to access the internet (same problem in Safe Mode)

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Mar 21, 2008

SOURCE: Acer Aspire 5315 with Windows Vista Home Basic will not connect wirelessly to our router but will connect to others.

hi i have just bought a Acer Aspire 5315 on vista i wanted to put it back to factory reset but it seems that they have taken out the back up to do this can i get a disc from any were or any help i would be most greatful thanks dee

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A

Anonymous

  • Posted on Oct 06, 2008

SOURCE: Acer Aspire 4315 can't connect to internet through wireless ADSL router

netsh int ip reset reset.log
netsh winsock reset catalog
Reboot

frankzjm

Frank Zhang

  • 191 Answers
  • Posted on Feb 09, 2009

SOURCE: Acer Aspire 7730 UNABLE TO GET WIRELESS CONNECTIVITY

you need to try
1) check bios aetup screen thereis setting wireless enable/disable
and check xp control panel--system--device manager wireless driver no yellow triangle mark( which need update driver)
2) check wireless switch at laptop frront or right side, set to "on" to make sure the wireless light not on. if wireless indicate light still black means your wireless card out of works, check wireless card by open small back cover clean pins and reinstall it again
3) finally you might need change a wireless card.

Anonymous

  • 215 Answers
  • Posted on Oct 03, 2009

SOURCE: wireless internet connection

This is due to the ip settings might not be matching, please check the ip setting on your system.

and also try to ping to the hotspot using the command in command prompt

ping hotspot_ip

if it is receives the connection to hotspot is ok other wise verify the ip and the security password and encryption part.


Hope this will help you
Thank you

ishaquekvm

  • 212 Answers
  • Posted on Nov 01, 2009

SOURCE: Acer aspire 5542 laptop won't connect wirelessly

GO TO START>NETWORK CONNECTION
CHECK WIRELESS IS THERE OR NOT
if not there
go to Start>Run type "services.msc"
start windows zero configuration
GO TO START>NETWORK CONNECTION
right click WIRELESS
properties
select wireless tab
put one tick mark in the use windows to configure.......................
ok
agin right click on wireless
view wireless network
search on wireless(leftside)
select connect

Testimonial: "Many thanks, slight difference in the names on the windows I had to open but it got me on the right track and problem solved."

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