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You should be able to plug the usb cable into the port on the right side of the phone.. A screen will pop up on your computer saying new storage divice (not sure if you have a mac). You can open your files and send them to that storage divice. If the pop up does not appear go to my computer and look for the sidekick 3 drive then you can open your music player and right click a song and choose send to and the that storage divice. Let me know if you need help!