Ok, first I burn movies all the time and never had this problem. but about three days ago the whole drive doesn't show up in my computer. any of my burn programs that I try to use, it starts the process and right before it loads up it gives a message that no burner available. I went into the control panel and acessed the device manager and the drive has an yellow exclamation point ! I click on it and it says " Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" I tryed to troubleshoot it but no good advice from dell or windows. and I did a windows update for the drivers and still nothing ?!! should I get a new burner/optical drive or can this be fixed ???!
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1.If device missing, try to restore system setting your windows or try to reinstall your windows 2. If your DVD can read dvd , maybe optic of your dvd rom is broken. Inthis issue, dvd just read cd not DVD ! Ok that it, if the problems persist , just contact me, i will help you my friend.
According to the support page the firmware update fixes the iTunes
issue with “The attempt to burn a disc failed. An unknown error
occurred (2131) when you tried to burn playlist to disc for blank CD-R
media. the region code error for DVD movie playback.
NOTE Please DO NOT USE THIS UPDATE FOR A TOSHIBA LAPTOP the computers
may have the same optical drive but the firmware updates may not be
identical and flashing with the wrong firmware may damage your drive”.
This isn’t just the Toshiba Equium A200 laptop getting an error of
2131, the other notebook’s manufacturers also established the source
of the problem and they have to provide a firmware update to download
and fix this problem. The best thing you can do is wait until Toshiba
provide a firmware update specifically for the TSST TS-L632H version
TO01 drive in your laptop.
Please let me know if you have any fuhrer questions or concerns.
in the Nero option look for the option "Do not eject Disk after burning" when u chose the disk buring option.check the image , if u chose this the disk will remain the CD/DVD drive...then after a few mins when Nero comes back to life(Some times it hangs) so the CD gets corrupted....just use the eject button on the CD ROM drive...it should be ok
Also try to use CDRW disk that way u can re-use it
Try to uninstall your optical drive on device manager and restart your system.
->if that doesn't work try a firmware update.
->if that still doesn't work,replace optical drive.
that should resolve your problem
Various issues can cause drives to occasionally balk at writing optical discs. These run the gamut of physical, hardware, and software troubles.
Inappropriate or dirty media may be to blame. Make sure to match the type of recordable disc to the drive, and check each disc for fingerprints or other contaminants. If a disc is dirty, wipe it with a clean, soft cloth in a straight line from the center hole outward. Try a quality optical drive cleaning disc if you suspect dust contamination on the drive’s laser lens.
Some discs don’t perform well with certain drives, even within their rated speeds. Try recording at a slower speed and then with a different brand of disc. Also, on PCs, verify that the temporary file storage area on the hard drive used by the burning software has enough free, defragmented space. Allocate at least 5GB for a DVD (9GB for a double-layer [DL] disc) and about 1GB for CD burning.