Question about Dell Inspiron E1505 Notebook

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Cd/dvd optical tsst drive is inactive

Ok, first I burn movies all the time and never had this problem. but about three days ago the whole drive doesn't show up in my computer. any of my burn programs that I try to use, it starts the process and right before it loads up it gives a message that no burner available. I went into the control panel and acessed the device manager and the drive has an yellow exclamation point ! I click on it and it says " Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)" I tryed to troubleshoot it but no good advice from dell or windows. and I did a windows update for the drivers and still nothing ?!! should I get a new burner/optical drive or can this be fixed ???!

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  • farmgrenade Dec 19, 2008

    thank you so much !!! this worked perfectly and im back to burning and I still think i might upgrade the optical drive but this will buy me the time I so desperately needed.

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Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Posted on Dec 19, 2008

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