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I was given a friends old COMPAQ DESKPRO EN with Windows XP. I just aquired ISP (Tiscali)but, I am getting pop ups saying 'WINDOWS copy not genuine' and in addition to this, a toolbar icon with msg 'Driver is not Loaded'. I have no idea what I should do, especially in relation to re-loading? the driver. If anyone could advise (yes I am clueless, sorry!) I would be very grateful. Kind regards, Michelle

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  • deckstermx3
    deckstermx3 May 11, 2010

    Is their a genuine Window XP licence key stuck on your PC somewhere?

    Does the pop up appear all the time or just when you go online?

    Drivers are at this address
    http://h20000.www2.hp.com/bizsupport/Tec...

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Windows Genuine Advantage is telling you that your Windows product key is not a genuine or original key.The key that someone used for your Windows O.S is a duplicate key in Microsoft's data base. Microsoft deems this as piracy. In order for your Windows to become "genuine" you with need to either purchase a new key from Microsoft or purchase a new legimate copy from a retailer and reinstall it. Both messages are related.I think you need to reload windows. You may be able to load Windows from within Windows as you already have it installed. The new install will simply load what is required over your existing version allowing you to enter that genuine key.When this is done I think both issues will be gone.

Posted on Dec 19, 2008

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low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not

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