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Re: Only Crushed Ice
If the switch at the front does not change the desired Ice, I would first check the switch in the front and make sure they are not stuck closed and if they are good, you might have a bad control board.
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you have to take apart the complete ice maker from inside the freezer as it has to be cleaned on a regular basis to operate properly. check with your owners manual, it tells you how to clean it.the ice cube shoot is the first to freeze up & block your flow of ice. it's not hard to do. all the best.
Crushed ice is delivered by turning the motor in a clockwise direction, and cubed ice is delivered when the motor turns in a counterclockwise direction.You need to check and make sure that the auger motor reverses direction(as above). You could have a problem in the crushed ice switch, wiring or auger motor. Under the ice tray or compartment is a wire shaft which runs to the control unit. Check to see if it is bent or obstructed by any object underneath it. If not then it is more than likely the control module selenoid located where it goes into the control housing.
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Remove the ice bin, and in the back of the freezer you'll see a square opening with a white plastic piece inside. When you dispense cubed ice this piece lifts up, lifting the long metal rod that runs along the bottom of the ice bin. When that rod lifts it opens the ice flap at the front of bin, allowing cubes to be dispensed. If the flap is not open, the cubes will be ground against the cutters and you will get crushed ice.
Here's what you can do to make it so that you always get cubed ice. Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.
Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.
This worked for me... I can't get crushed ice anymore, but I've only needed crushed ice once in the 16 months I've lived here so that's not an issue for me.
What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid
Perhaps your freezer isn't set cold enough - or your freezer door seal is not sealing correctly and the ice cubes are melting in the bin and sticking to one another and the spiral screw that delivers the ice.
I have a GE TFX25ppbaaa refrigerator. The ice maker corkscrew motor would run and provide crushed ice only. The corkscrew motor would not run when the switch was moved to the cubed ice ( half moon) setting.
I replaced the large Light/ water/ crushed ice/cubed ice switch , ( product service number GEH WR55X129 ) ( part number GE 162D6372 PO17 )and it fixed the problem. Cost was about $43.00.
At least yours is making ice. Mine wount even make ice. While toubleshooting my prob, I notice a metal rod on the bottom of the ice tray. This rod opens and shuts a plastic "trap door" in the tray. The position of that door determines whether the ice is crushed or whole. If the trap door is open the ice falls through the dispenser freely. If the door this closed the ice is force thorugh metal teeth where it is crushed then dispensed. Open the freezer door and take the ice tray out. You should see a hole at the back of the freezer that the metal rod goes through. In that hole there is a plastic square that moves up and down. If the set your dispenser to crushed ice, leave the door open, push in the door switch at the bottom, and press the dispenser. The plastic square does nothing while the motor is turning. That allows the door to stay closed and forces the ice through the metal teeth. If you set the dispenser to whole ice and do the same thing the plastic square is suppose to lift up forcing the door open and letting the whole ice drop freely. The plastic square probably does nothing even if you set it to whole ice. That mean the trap door never opens focing the ice to always get crushed.
Unfortunately, I have no solution because mine works and I had no need to investigate further. I hopes this helps you figure out the problem though