Question about Canon PIXMA MP530 All-In-One InkJet Printer

1 Answer

Fax tone cuts into phone calls even though no incoming fax

I'm using the MP530 and Panasonic 5.8 ghz cordless phone system next to each other in a home office. While on a call (mostly happens when on speaker phone), the phone line will go silent and the person I am talking to hears the fax machine tone. I can't hear anything at all at the time. Fax is set on DRPD (have distinctive ring service) but when this happens there is never really an incoming fax. Only way to stop it is to unplug the MP530 - won't allow me to turn it off once that kicks in. After unplugging, my caller is back on the line with a sore ear and very unhappy! This is a home buisness. If I remember to turn off MP530 during calls it won't happen but I'd prefer a permanent fix as I sometimes need to print while on the phone!

Posted by on

  • lisa mmm_l Dec 19, 2008

    Thank you. No one is accidentally touching anything - it sits on my desk and just activiates itself into sending fax tone in the middle of my calls.

    I may give your suggestion a try - my concern is I have so many other peripherals - modem, router, KVM switch for sharing wireless monitor/keyboard with 2 computers, external back up hard drive, along with the phone and MP530 that I'm worried about introducing additional switches into this nightmare of wiring! If anyone else has suggestions feel free to comment.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 33 Answers

The only thing I can think of that would cause the fax to kick in would be someone accidentally pressing the start button on the keyboard to start a manual receive. I think the best solution for your kind of problem is to purchase a device called a "COM SWITCH". You can do a search for one on e-bay. They only cost between 30 to 60 dollars or so. Hope this helps in some way.
Larry

Posted on Dec 18, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cant receive faxes. constant busy signal when dialing in.


Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"

Nov 30, 2015 | Panasonic UF-5500 Fax Machine

4 Answers

I own a Canon Pixma MP530 all-in-one fax,copier, printer,scanner. I cannot send or receive faxes since I switched my Comcast voip phone line from my office to my home phone, along with my MP530. The fax...


First try one step. The line which you have connected with the Fax, unplug any other phone from that line.
Call that number and see whether it rings or you get a fax tone.

Sep 13, 2008 | Office Equipment & Supplies

2 Answers

Dell 2135CN cuts-off incoming calls to my home phone number after 2 rings and the call goes to the printer. I hear the ringer inside printer, then hear fax tones, even though the call is not a fax. My...


Hi and welcome to FixYa!

Well if that's the case, the printer should be detached or powered of during call operations. The printer detects incoming calls that's why it triggers it to operate. Turning it off during operation will surely be the solution.

Hope this helps and thank you for using FixYa! Have a good one!

Jan 05, 2011 | Computers & Internet

1 Answer

What is answer mode?


The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

Jun 07, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I just want to make sure that I am shopping for the right product. We have a dental office with 1 phone#, but we have a rollover line. Our fax has it's own# which "was" what we called line 3 but as of...


Yes, you can use a regular 2 line cordless phone with your 4 line corded systems. The only concern is when you put someone on hold. The on hold function may not release if you have different makes of phone. If you already have Panasonic get a Panasonic 2 line cordless phone with the on hold feature.

Yes, you can just take line 3 and plug it into your new fax. I might suggest looking into a fax to email service instead of buying a new fax. If you receive more than send it's a great way to save on the phone line and paper.

Digital phones are pretty secure, no one will accidentally hear your conversations. It is not encrypted but I think it would be perfectly fine in your office.

Greg

Feb 18, 2010 | RCA 25205RE1 Phone

1 Answer

When i fax nothing goes through even though the in use memory light is on


Check your line, make sure your getting a dial tone, check the back of the Fax and make sure that you have the phone line installed in the correct port, and remember that you can not use a fax on a digital or IP based line. It has to be an analog to do fax.

Oct 06, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

2 Answers

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

System is 5 years old. It's a fax, answer phone & cordless telephone.


my dear
the microphone of your handset is not working
Everything elseis fine
if problem exist email on harjinderbawa2000@yahoo.co.in

Feb 06, 2008 | Panasonic KX-FPG175 Plain Paper Thermal...

Not finding what you are looking for?
Canon PIXMA  MP530 All-In-One InkJet Printer Logo

408 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1818 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...