Question about Brother HL 5250DN Laser Printer

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Error after pulling out paper drawer during printing

I accidentally pressed print for a long document, and when I realized it I instinctually pulled out the paper drawer to stop the printing, instead of pressing the stop button. Now the Error button is flashing, and it won't print.  Thanks for any input!

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  • funki4him Dec 19, 2008

    Thanks! Yes it was just a paper jam, which required removing the drum. 

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The error button is probably flashing because there is paper in the printer that did not feed through. or just power off the printer and power back on and see if that helps

Posted on Dec 18, 2008

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10.1002 supply error


This error indicate the affected cartridge...
10.1002 = Magenta e-label is missing..
you need to reinstall the printer..

Are you sure that the print cartridges are genuine!!
->Open the front access door completely.
->Press the blue handle on the print cartridge drawer to release it, and then pull the drawer out completely.
->Grasp the center of one of the print cartridges, and then pull it straight up to remove it.
->Hold the print cartridge so that the imaging drum faces the bottom of the print cartridge drawer, and then insert the print cartridge into the correct slot.
->When you are sure that you have genuine print cartridges installed, close the print cartridge drawer completely.
->Close the front access door completely.


If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

Dec 26, 2012 | Printers & Copiers

1 Answer

Lexmark T644 Drawer 2 Missing error message but drawer 2 is in place. Drawer 2 always has problems pulling form form drawer when printing from drawer 2.


If job prints from the wrong tray or on the wrong paper or specialty media, this is an indication that the operator panel menu settings do not match the media loaded in the tray.

Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray.

For further assistance, please contact Lexmark Technical Support

Feb 09, 2012 | Lexmark T644 Laser Printer

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

1 Answer

My calibration page printed on plain white text paper


When you calibrate the 5100 AIO, first, you push in the photo paper drawer until it CLICKS. Next, print an alignment sheet. It will use the photo paper. Pull the drawer out, put the printed sheet in the scanner bed, with the arrow in the right hand corner, closest to you. Press start and it will scan and print a sheet on full sized paper.
If your initial scan doesn't print onto photo paper, you don't have the drawer pushed in the whole way. There is a definite click and the green light will turn on.

May 14, 2011 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Error Message: load the correct paper cassette: A4


Hi,
check under printer driver, paper size.Usually the default paper size iz ltr. change it to A4 if you wana print on A4.

Jul 22, 2010 | Canon imageCLASS MF4150 All-In-One Laser...

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

OCE Plotwave 300. Error Code 22701\printer.


This error will be caused by a jamb inside the cutter assembly of the lower roller drawer. Remove the two black Torx screws at the left and right sides inside the lower paper drawer. Next remove the galvanized cover. You should then be able to see the edge of the paper. Grasp it firmly with a pair of needle nose pliers and pull straight up and out. Clear your errors and commence printing.

Dec 10, 2009 | Printers & Copiers

1 Answer

Phaser 8400 won't print.


pull out the paper drawer and look on the ceiling of the compartment. you will see a little orange rubber roller that should be clicked inplace. it feeds the paper up into the roller. also, the drawer itself contains two sensors. if you go to the xerox page you can download the pdf that lists all the parts and the errors and how to disassemble the whole thing. i have the same printer and got a print head error and a paper jam that required complete disassembly. feel free to email me for additional help.
katriscomputers@hotmail.com

Jun 19, 2009 | Xerox Phaser 8400 Laser Printer

2 Answers

Dell printer problem


Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.

Oct 19, 2007 | Printers & Copiers

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