Question about Gateway MT6707 Notebook PC
Whilst downloading Adobe Photoshop Elements 7 this morning and waiting for it to download and it was 80%completed the computer screen just went black and powered off! Installation CD was and is still in the drive. I had the ion battery in the laptop and was also using the ac adaptor cord and adaptor that came with the laptop connected.
I called Gateway customer support and told them I tried to remove the ion battery and plugged in the adaptor and still it would not light up (a little blue light behind the power button nor did the blue light in the front of the laptop indicating that the outside power source was being used. I also did this with the ion battery inserted which normally turns on the pink power indicator light in the front of the laptop next to the blue light.
The tech at Gateway said it had to be a faulty power chord ac adaptor. I told him I had purchased this laptop from Best Buy last summer of '07 and so it was out of warranty.
He suggested I go to MundoCorp.com and buy a new 65Watt AC adaptor which sells for 50 buck on their site.
I wanted to be sure this was the problem so went to Radio Shack and tried out a 70watt universal ac adaptor using the proper rear adaptor before purchasing one for 100 bucks. Well the blue light on the adaptor worked showing power was running to it but then it went off in seconds never powering up or lighting up the laptop.
The sales associate then tried a 100watt ac adaptor to no avail.
I then went to Best Buy and they tried using a Gateway ac adaptor and the same thing, nada, nothing, ziltch!! The Geek Squad fella' said that it may be the motherboard. I talked with our IT fella' at the company I work for and he also said that it may be the motherboard.
A new motherboard is $300.00.
The Gateway laptop withDVD ROM/R/RW and 2 mg of Ram and all was $850.00 last summer!!
What do I do? Is it esy to remove and install a new motherboard? Can I do it and not lose my programs and files?
Is it easy to get my programs and files off the hard drive in this laptop and put them on a new laptop?
What would you suggest?
You seem to be in deep trouble..
It sure seems to be a motherboard issue. I will advise you to buy a new MBD. And to your relief, the data on harddrives will be "nil" affected by the motherboard change.
There might be an easier and cheap solution to the problem, but the area to be audited to find the solution is large with no guarentee that we will find a viable solution. Motherboard replacement will be an instant solution..
If you own a dell laptop, but a complete cover warranty that will include a free motherboard replacement and warranty for 1 more year..
Posted on Jul 01, 2009
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Posted on Jan 02, 2017
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