Question about Sony Cyber-Shot DSC-P72 Digital Camera

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Loss of imaging.

Item works in every way (including the screen when viewing the menu system) except that the screen is black (no view thru lens) and when a photo is taken a black image is produced. Software or hardware failure? Too good to throw away. Can a claim be lodged against Sony under the 6 year product liability laws?

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  • Gary Burton Mar 29, 2007

    I had been trying to find all recalls but only the most recent was available. Sony website wasnt much help either.

  • Gary Burton Mar 29, 2007

    finally got the info from Sony and now I can get this fixed FOC. Its only been broke a year!



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If you contact the Authorized Sony Service you can claim for free service. Please claim for Sony recall on CCD-s. Google Sony recall please. Good luck. Arpi

Posted on Mar 29, 2007

  • chuck2557 Apr 27, 2011

    i have a cybershot dsc w150, lens comes out, goes back in, then it says to shut off & restart but it all repeats, i held the lens in while turning it on but to no avail., seems the lens comes out, just cant shoot a pic or movie etc.. i tried most of the steps it says to possibly correct it but no good. is it possible to get a free service on this? or should i buy a new one, hate to throw it away, its only 2 1/2 yrs old....chuck



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