I had same problem and it got resolved by lifting the front portion of the paper tray up. I put a spare USB drive under the paper tray for sufficient push upwards. It seems to be working fine now for me.
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Usually the problem constist it this rubber roller. When you cleaned well, i am sure that the problem will disappear. If you can remove a rubber (you will need tools and tech skills) you can rotate it a little so it will be new(fresh) surface on this rubber.
This is a common problem with both this and the Xerox phaser 6110 (a rebadged Samsung) It is due to the pickup roller "tyre" that is the rubber roller that pulls the paper from the tray. It gets shiny and slips on the paper. The cure is to "rough up" the roller with some sand paper or emery cloth. The best way is to remove the imager unit and store it in a cupboard or a box IN THE DARK. This stops toner getting everywhere. Remove
the paper tray turn the printer on its side you will see the roller
underneath, using some sand paper or similar carefully rough up the
rubber roller all round. now put the machine back together and try printing it should be ok, if the problem persists try repeating the process.
Hi Thanks for using FixYa. Paper jam is a very common problem with the printers.
First of all clean off the rubber piece that pulls the paper into the printer from the tray with rubbing alcohol, and also take a knife to the rubber piece to rough it up to create more traction.
To clear the paper jam problem you need to remove the back roller mechanism to get at paper. If still the problem persists, then check the following to resolve the issue--
1.Please check all interlocks, electrical and signal connections are seated properly. 2.Front cover, back cover and lid are closed properly. 3.Power plug and USB cable are connected. 4.Printer is turned on with switch on the back. 5.Toner signal lights sequenced, with yellow overall led on. 6.There is some noise of paper roller movement. 7.Toner signal lights all out, overall status light turned to red 8.No visible paper in paper tray or anywhere else. 9.No paper in tray---added paper 10.Waste toner container is full or not installed ---empty, installed properly.
Please do rate the solution and revert for further assistance.
Clean the feed roller.
Remove the paper tray, from the bottom there is a grey rubber semi wheel in the middle front of where the paper tray would be. Use a cloth with WD-40, brake cleaner, or lighter fluid to lightly wipe the rubber clean. Put the paper tray back in and it should print.
I also have the ML-2010R and I also had the paper feed problem. with warnings about paper jam around toner cartridge.
After a bit of reading and people mentioning the big roller that picks up the sheet of paper and that it needs replacement; I decided to carefully try to clean that rubber roller.
I used a brush and medical alcohol to clean the roller. After letting the roller dry I put in some paper and tried to print again and for me it works like a charm!
In my experience, very rearly is the sensor bad, the sensor is a simple optical sensor activated by a flag. All this sensor does is indicate if there is paper in the tray or not. The most likely problem is that your paper feed roller,(the rubber roller at the back of the printer in the paper tray area) is embedded with paper dust as is very comon on these units. try getting some water or even better still some eucalyptus oil and clean the roller. try to print again and see waht happens.