KitchenAid KP2671 Professional 6 Series Stand Mixer Logo
Posted on Dec 18, 2008
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Runs at full speed

At times when I turn my mixer on, it runs at full speed no matter what setting it is on. This used to happen occasionally; if I turned it on and off several times it would eventually work properly. Now it happens a majority of the time. Needless to say, it makes mixing difficult

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  • Contributor 16 Answers
  • Posted on Dec 30, 2008
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Jdphilpo, I would recommend that you first check the Hall Effect sensor which determines the mixer’s speed.  I had this exact problem with my 575 watt 600 series. I went out and bought another Hall sensor for about $13.  I replaced the original sensor and made sure that the connection between the sensor and control board was nice and snug. My mixer worked as good as new! But I was curious to know if my original sensor was defective, so I put it back in mixer and again made sure all of the connections were tight.  Guess what?  My original sensor also made my mixer work!  There was nothing wrong with the original Hall Effect sensor except the connection between the control board and sensor was not tight--unfortunately I didn't check the connection before I decided to buy another sensor. My guess is that the connection between the control board and the sensor probably loosens or comes undone over time from use and vibrations.  1.  Download the mixer parts and diagrams from the Kitchenaid website to see what the Hall Effect sensor looks like. BTW the part number is 9703312 for my model.
2.  You'll need a phillips head screwdriver to open up the mixer gear case cover.
3.  Make sure that the connection between the control board and sensor is absolutely tight and snug.
4.  Also, make sure that the orientation of the sensor is correct.  It's difficult to tell which way the sensor should be connected because the control board has three prongs and the sensor can attach facing up or down. After you've made the connection, run the mixer. If it still doesn't work, disconnect the sensor, reconnect it with the prongs facing the opposite direction and try it again.  I actually found the right sensor orientation through a little trial and error.  But by going through this trial and error, I also had my Eureka moment when I realized that the original sensor probably would also work if it were reconnected with correct orientation.  
5.  This whole process probably takes less than 10-15 minutes to perform.
6.  Use your common sense and make sure to unplug the mixer before checking, connecting or disconnecting anything.

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  • Master 8,197 Answers
  • Posted on Dec 18, 2008
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Your speed switch is going out you need to replace it.

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0helpful
1answer

Pro 600 6 quart mixer. Occasionally, why doesn't it turn on?

Before you plug it in, try moving the speed control lever it's full range a few times.

If problem abates, then likely oxidation in the switch or speed contacts (control board).

If problem persists then likely either the control board and/or hall effect sensor will need replaced. This model does not use brushes.
1helpful
3answers

My K5A 300watt Kitchenaid mixer only goes one speed (as fast as possible) no matter what speed setting it is on. It also sometimes turns on by itself when it is plugged in but the switch is in the off...

Get a copy of the Repair Part List for your model at Kitchenaid.com
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

Adjust the mixer speeds (if necessary):
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
0helpful
1answer

Kitchenaid mixer motor quit , I dont really see any thing wrong with the brushes.

Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Second, if the mixer won't run:
Remove the Control Plate Assembly (36), the Phase Control Board (39)
and the motor Governor Assembly (35). Inspect for loose connections,
burnt or damaged components. If they seem to look OK, re-assemble
them and test the mixer. If the motor still won't run, then I might suspect
a defective Phase Control Board (39).
0helpful
1answer

Kitchenaid stand mixer KSM90EM turns off when going to the left on speeds 4 - 6. Makes a bit of noise at stir speed, but runs in time. Also noticed white dust powder in small amounts on the speed...

Get a Copy of the Repair Part List from Kitchenaid.com.
You need to adjust the mixer speeds:

Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted. Make sure that the Control
Plate is not damaged in any way, contacts are not charred or burnt,etc...

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
1helpful
1answer

I was grinding some meat and my mixer got very hot. I let it cool down and now it only operates at one speed.

I am not sure what has happened to your mixer but, select
different speeds from Stir to 10. If it runs OK, then there is
nothing to worry about, otherwise do the following to re-adjust the mixer's speeds:

Get a copy of the Repair Part List of your model from Kitchenaid.com
Remove the screw holding the End Cover and locate the three screws from the Control Plate.
All three (2 top left and right, and 1 bottom) must be adjusted.

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.
For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:

Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280
3helpful
1answer

The mixer goes real fast on all the settings. Whats wrong?

The K45SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K45SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must
be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280


3helpful
2answers

Motor does not start until switch is in 4-5 position, also the arm does not turn.

It looks like you may have two different problems. First, you must adjust the mixer speeds.
Second, if the motor runs at different speeds but the Planetary Assembly does not rotate, then
you may have a stripped Worm Gear Follower.
The K5SS is very similar to the 5-qt. tilt-head Artisan Stand Mixer.
You need to adjust the mixer speeds. Obtain a copy of the K5SS Repair Part List from Kitchenaid.com. Remove the screw holding the End Cover and locate the three screws from the Control Plate. All three (2 top left and right, and 1 bottom) must all be adjusted. 1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

1helpful
1answer

Runs wide open then quits

Looking at the parts list:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208204551.pdf

find item 9. It is a hall effect sensor which measures the speed of the motor and feeds back that info to the controller - if it is open or shorted the motor will not be controlled and will either not run at all or run wide open.
3helpful
1answer

My Kitchen Aid Artisan Stand Mixer only runs on high speed.

you can try to use some oil free contac cleaner on the speed switch. if that don't fix it put a new speed control switch in it.
0helpful
1answer

Beater mechanizim runs very slow and will not change speed

It sounds like you sheared a key in the transmission.Does any gears work?were you using 1st gear for dough?
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