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Ijust paid for and downloaded webroot antivirus it will not sweep. I KEEP GETTING message that it is closing and also 4 critical shields are off i cannot turn them on

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It may be that another virus program is interfearing with Webroot, I used it for a couple of years and liked it, but what happens with many of these antivirus programs is that they make them so sensitive that any other trojen virus or spyware can set them off or prevent them from running. Try disabling any other protection you have and see if it runs, unplug from the net prior to doing this. Also you have to enable web root in your firewall or that will stop active scripts, Let me know, I know it's difficult to reach a specific techs, but I will try my best to follow you thru the system, Peace Gym

Posted on Dec 18, 2008

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I am trying to insatll Webroot Spy Sweep and Windos one care does not letme do it


Well, There would be two ways to uninstall :-


1. Install registry mechanic and run. It will automatically remove all the registry errors and later on you wld be able to uninstall webroot spy sweep.

2. Download any of the uninstall software available in the market. Whenever you uninstall a software using the uninstallers, they always make sure that it wld not affect your computer.

These uninstallers are easily available on the download.com, brothersoft.com.

One of the links :-

http://www.download.com/Ashampoo-UnInstaller/3000-2096_4-10032301.html?tag=mncol&cdlPid=10903574



Hope u wld be able to uninstall webroot. :)

Take care ba bye.

Nov 13, 2008 | Computers & Internet

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Trying to install some downloaded software called “The Shield Deluxe 2009” (a antivirus etc program) on to my Acer laptop that is running with Vista. A message says “The system administrator has set...


I will advise you to use AVG or Norton instead of a Shield Deluxe 2009.

As it is not good one and not updated regularly with the definiton, (my own experience with this and my clients) Often creating problem with the system even to crash.!!

If you have not paid for it yet, then better to switch over with a Better Anti virus. (a freeware is also good as AVG 8.0 without paid )

RECOMMENDED AVG

Let me know your Opinion before giving any vote for this.

Nov 01, 2008 | Computers & Internet

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My webroot spy sweeper with antivirus is not working It has been 14 days since the last it has work I have already paid for this.!


This is only an idea, but if you aren't on dial-up you can download 2 very good FREE programs. Go to download.com and enter AVG Free into search, Download the file, it's about 46MB. Save it to your temp folder (right click Start/explore/ (C) / Windows / Temp make a new folder in Temp called "software' or something. Then in download.com search for ad-aware free (it's by lavasoft) Save also to (C)/windows/temp/software.

Now install. When installing AVG select advanced instead of standard when you get to the box that gives the choice, when you get to where it confirms if you want to download and install the free AVG toolbar, untick (don't install it) Select USE FREE when you get to the registration box, and also don't register your details (unless you want emails from them)
Update it but don't run a scan yet.

Ad-aware by Lavasoft. Install it. Make sure the correct plug in's are ticked or not re what email software you use when you get to that box. Don't register this one either.

When they are both installed go to the desktop, you will have two shortcut icons for Ad-aware, keep the one that looks like a green world and delete the one that looks like a sheild with a beetle on it.

Open Lavasoft and Update it.
Open AVG and Update it.

Restart your computer in Safe mode (usually by pressing F8 at startup) Run a Full Scan from Ad-aware. Select and delete Critical and Privacy Spyware when scan completes.

Run an AVG full computer scan. Delete or remove anthing found.

Restart in normal Windows. From now on keep them updated and run at the minimum weekly scans (Smart Scans in Ad-aware) These two will cover Virus and Spyware very well, you can delete or at the least disable your existing program.

Hope this helps, I have used these two free products for over 5 years with no problems. Make sure your Microsoft Updates are current.

Sep 21, 2008 | Computers & Internet

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Norton Antivirus 2008 purchased 4th July 2008 Order No.1644036072 £29.99. Confirmed paid on my Bank Statement.Can't Download. Need help as I keep getting reminders and I am not sure if I am covered.


No, even if you completed the purchase the antivirus is not active yet. You should have received, in the email used for the order, a link to the download, and a registration number.
Download the install program from the link and if required use the reg. number.
If you cannot find the email with the link check in spam mail, and in trash bin.
If you still cannot install the update, proceed from here to contact Symatech regarding your order, tell you cannot find the download, they will send a new one.
After installing the antivirus, you will need to connect to the internet to validate installation.
Here is FAQ on Norton downloads

Jul 17, 2008 | Computers & Internet

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Mycomputer, when first turned on reads: "the connection to the spy sweep has been lost or terminated."


Related to this question -
http://www.fixya.com/support/t206134-webroot_spysweeper_sweep

It's your Webroot Spy Sweeper that's having problems - it may be related to your antivirus or firewall (try updating them), or if you're using Vista there's an incompatibility with the automatic update. Some of the possibilities can be found on Webroot's support site -

http://support.webroot.com/

Start with updating Spy Sweeper to the latest version (by manual update) and then branch out.

Jun 19, 2008 | Computers & Internet

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