Question about Maxtor OneTouch II external hard drive 300GB 7,200 RPM - USB (E04H300)

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Maxtor External Harddrive

I do some work for my son he bought a Maxtor External hard drive, which I have uninstalled and then reinstalled. I follow all the instructions on the CD Rom. When I have successfully installed the programme nothing happens when I press the set up button. Any ideas

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Re: Maxtor External Harddrive

Seagte purchased Maxtor in 2006. They kept the group that supported these products intact. Check Seagate's support site for specific information and/or contact Seagate's support group. They should be able to help you. The website is: As a last resort, you can get a free replacement from Seagate via their warranty repair group. They track via serial numbers, so no receipts should be needed.

Posted on Jun 23, 2007

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If your external harddrive came with software, you may want to reinstall it. If not you may have to go the the website for the Maxtor One Touch 3 and download the driver for the unit.

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Seagate troubleshooting Error Code 10, states that drive has failed. (Seagate bought out Maxtor)

Before you resign yourself to everything is lost on this harddrive, how about trying one more thing?

How about putting the harddrive inside in a new external enclosure, and see if it works? I suggest that perhaps the external enclosure it's in, is bad.
The harddrive inside is a 3.5 inch harddrive. Same width as used by a desktop computer. It is a Sata harddrive.

Here's an example of a 3.5 inch Sata, external enclosure,
Just pop the external enclosure open that holds it now, take it out, and install it into an external enclosure like the example above. Plug in the USB cable.

Don't know if this applies to your particular Maxtor Personal Storage 3200, but when I went to search for the type of harddrive it uses just now, I ran into thsi, and thought I would pass it along.

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get a new external drive and transfer all the files to the new drive.

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You might have to uninstall, and reinstall your game, if the program files can not be located

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I took out the harddrive and put it internally into my G5 tower and it worked.

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1 Answer

Maxtor one touch software

John, try this link and see if it is indeed and newer version than what you currently have:

Hope this works out.

Mar 26, 2008 | Maxtor Hard Drive

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