Question about Epson Stylus Photo R320 InkJet Printer

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Epson R320 printer will not recognize any of the ink cartridges

I replaced all the ink cartridges with genuine Epson ink cartridges, however the printer now gives me the error message "cannot recoginize ink cartridges" and lists all 6. If I remove only 1 of the cartridges, it only gives me the same error message for that cartridge only. I tried putting the old cartridges back in but this made no difference. Any ideas???
thanks, dave

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  • 4 more comments 
  • mllevendo Dec 29, 2008
  • cactus_jack2 Jan 01, 2009

    My light cyan is giving me the same message.
    Any one know why?

    I use the CIS Epson R320


  • lowie31 Jan 17, 2009

    I have the same problem with my light cyan as well. Tried ssc but no good. Help please!

  • fjhh Feb 08, 2009

    I have just the same problem. just a question, have you had an ink licking out of the cartridge? it is just to guess if the ink can be the reason. Any comment will be helpful. Thanks.

  • Anonymous Mar 16, 2009

    Same issue.

  • Anonymous Apr 09, 2009

    fucjked

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I tried two things of which one solved the problem. I am not sure which. Secondly, I have an R260 printer which is a less featured member of the printer family uses Claria inks like R360 and R380. I called Epson and they simply sent me replacement cartridges for the two black ink cartridges with which I had a problem. My printer did not recognize these new cartridges either. I noticed that both the ones I bought and the replacement ones have a slot hole near the green chip on the cartridge. The empty cartridge did not have this slot. They just had some circular depressions. So, I put a piece of masking tape over the slot and tried again but still no luck. However, when I removed the cartridge, this time a small piece popped out. This piece connects to pins on both sides. So, it is obviously an interface between the cartridge and the printer. I pressed this piece back in, replaced the cartridge with the tape on it back it and, voila, it works. Most likely this interface piece was loose and simply pressing on the cartridge didn't get it in far enough or who knows. You maybe able to take thiis piece out and replace it or merely push down on it with a pen but first, flash a light on it first to see if it is not sitting awkwardly.

Posted on Apr 13, 2009

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This is genarally caused by the cheaper ink cartridges construction, where the interface chip is not inserted into the cartridge properly.
Normally just slight pressure on the interface board will re-position it correctly.

Posted on Jul 25, 2009

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