Question about Brother MFC 420CN All-In-One InkJet Printer

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Scan to computer

I cannot get it to scan to computer, it will print, copy, but not scan to computer.

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  • julie123456 Apr 20, 2008

    how do i find out how to use my scanner.  Do i need to connect it to my computer?  It says, "check connection"

  • MS Bking Apr 22, 2008

    I can't scan either. It will copy and print. I get an error message that says cannot find scanner properties. Check connection. I have it connected. How do I install the scanner?

  • julio olazabal Apr 28, 2008

    I can't scan because my computer don't recognize the scanner



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Had exactly the same problem after I change my router address. Seems windows is not as clever as you'd think! Goto which is the Brother USA site and they will step you through the fix. Basicaaly you have to go into control panel, select scanner properties and re-browse the scanner connection. Once it has found it again, you chould be back in business. Good luck Tony

Posted on Jun 01, 2007


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Scanning takes an image on a document on the scanner's platten and converts it to a digital file format stored on your computer.

Copying is scanning + printing.

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