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Your phone's headphone jack port is shorting. Try turning the phone off then dry it with a hair dryer for 5 minutes. Turn it back on and see if it helps, if it doesn't well you now have a permanent damage on your phone, its probably the headphone port controller, its busted...
To reset it just reverse what you did before it went out, example, headphones plug in and it comes out real quick now theres no sound, turn off the phone and plug the headphones back in and turn on phone with headset in 3.5mm jack then unplug after phone has fully rebooted and ready for use.Trust this works cause i ve done it a many of time since i hooked it up to my car to listen to music. ps did you know you can change the sound effects under the menu while the music is playing to different types of bass levels.
I've read about this problem alot. The other people have resolved it by plugging in and removing a headphone adapter very quickly in rapid succession like 10 times. The problem is that your phone thinks there is a pair of headphones attached. You need to plug and unplug headphones quickly several times until the phone fixes it's glitch and figures out there isn't anything attached.
all you gotta do is disconnect the device in the bluetooth menu and reconnect that way the lg shine will recognize the right ear piece. at&t wouldnt release a product if it didnt work. the only problem is that at&t didnt say it in there instruction booklet