Question about DPI TravelScan-PaperPort 7.0 LE 230UP (((( 300DPI ))))

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HP5550c scanner using Paperport 7.0LE - slow scanning

My HP5550c scanner has software that even with updates doesn't work well with Windows XP. I am using Paperport 7.0 LE software to access to scanner. Everything WAS working fine until recently, when the scanner speed dropped significantly (was 5-8ppm, now down to 2ppm). I'm trying to determine what might have caused this and how I can fix it? I do a faorly large amount of scanning for business and this is a significant hinderance.
Any help is appreciated.
Thanks

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  • dmhaddick Jan 28, 2009

    Win XP Pro, HP Officejet L7780, Paperport 9.

    I have to scan and fax packages containing approx. 50 legal-size pages. Takes an hour to scan, and an hour to fax. Set at 140dpi, min possible for legible results. Have to feed scanner 10 sheets or less at a time or it grabs multiple pages. Computer, HP Inspiron 9300, 2ghz processor and 1gig ram, locks up, even when I'm not scanning or faxing. Have to reboot with power key, nothing else works. Got the Officejet new in the box for Christmas, but HP says its about 350 days out of warranty! Everytime I have to reboot, printer has to go through its initialization and says it was unable to align print heads, so I've never been able to print anything with it! If I try to do anything else on the computer while scanning or faxing, it gives a loud beep and everything just powers off and I have to start over. Any help would be appreciated!

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Have you noticed any quality difference in the scans? Sounds like it is set to scan at a higher resolution which will take longer.

Posted on Dec 19, 2008

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