Alright, so when I turn on the camera to do business. The lens pops in and out as it should, but then my camera beeps a few times and says "lens error, restart camera" Now I restarted the camera 7 or 8 times and I keep getting the error. I have a feeling its the camera's lens track not allowing the lens to fully extend during the operations check. Any input?
Please take a look at the fix, this has worked for me and it only took maybe 10 minutes. It was a life saver, we bought a second sd600 at a garage sale for $5 dollars including battery and charger. We figured it would be good just for the extra battery. Then we found this link to fix our lens error message, and what do you know sand was inside and stopped the gears from moving. We took a sewing neddle and blew inside and cleaned the case too. Please do this before sending into cannon.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Lens of the Camera doesn't retract: ---------------------------------------
Before trying any of the suggestions, make sure that the Battery is
fully charged and in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes,
then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed
air (20 lbs) set the tip between the lens turret and the camera body
and turn on the air while moving the tip around the lens. It should
remove all dust and sand. Turn the camera on and it should function
3) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and
take a look at the spacing between the lens and the lens housing. If
you notice that the gap is not even all the way around the lens, the
problem should be easy to fix. This type of a problem usually occurs if
the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try
powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts
again, do the following.
(a) Turn the camera off.
(b) Take the camera in one hand and with the other gently take one part
of the lens and gently move it round in a circular movement. Do so with
both sections of the lens. You will hear a "click" as it pops back in
(c) Power the camera on.
Another version of this fix would be to pull and twist on the largest
ring of the lens while turning the camera on. Listen for a "click". If
at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start
Try removing the batteries and memory card. Let the camera set for awhile. Put the batteries back in but not the memory card, restart the camera. Does it work know? If it does, turn the camera off put the memory card back in. Turn the camera on, does it work now? If it doesn't, replace the memory card.
Met the same problem. I disassembled camera and found a lot of sand in lens transmission. I couldn't move lens even by hand. It was strongly jammed. I had to disassemble lens block completely to remove all sand. Now camera fully functional.
Is it an actual beep, or is it a beeping noise coming from the lens? Does the lens extend? I ask this because this is the noise the lens focus gears make when they are knocked out of alignment, or debris gets in them and jams them.
I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.
I Totally fixed my CAMERA! If you turn on your camera, the lens does not come out, and it just beeps then turns off, then listen to me. You need to unscrew the outer casing and take off the metal shell. Hold the camera in one hand, palming it, looking at the LCD (ie the lens is pointing into your palm). This is to orient you. If you look at the left SIDE of the camera, near the upper left corner of the LCD, you can peek through some of the windows of the black casing and see 2 PLASTIC GEARS. One is white, the other is black. These are the gears that actually move the lens in and out. All I did was give the white gear a good jiggle with the tip of a pen and evidently it made the teeth of the gears mesh together like its supposed to and .... VOILA .... the lens came out when I powered it on and all is well! I know this is gonna help someone!
I wish this guy with the twist it blow it and bash it would take his advice eleswhere. He reckons it's the cure all for every digital camera with an extending lens.
I've had a couple of the RR10s exhibit no life except a few flashes of an LED. The simple fix was to firmly squeeze the lower half of the camera's front and rear together. What happens is that either over time or if subjected to a slight shock the two main circuit boards part company at a rather large multipin plug and socket. Squeezing the front and rear (just above the hump at the bottom front of the camera)makes this plug and socket return to where they should be. The first one took me about 2 hours trying to figure out but the second took me about 4 seconds to get working again.
WARNING don't overdo the squeeze be firm but not aggressive. I use both thumbs on the front and fingers on the back but stay clear of the LCD.