Thermal carafe has liquid in cavity and coffee does not stay hot
It seems as though water ? has got inside the cavity walls of my Cuisinart DTC 975N thermal carafe, not sure how but the pot is extremely heavy and you can hear the liquid sloshing around. I still tried to make coffee but it tastes very weird and the pot does not keep the coffee hot anymore. I cannot see how to open the pot to let the liquid out and clean it. It has been a finicky coffee maker since I bought it last Christmas - it sends coffee all over the counter randomly even after triple checking the basket is in place & descaling with vinegar on regular basis, however It cost a lot of money & I dont just want to throw it. Can it be fixed?
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Re: Thermal carafe has liquid in cavity and coffee does...
Call Cuisinart and see if they consider it an in-warranty issue (it has a 3-year warranty). If it were just the liquid issue that would be one thing, but since it's not keeping the coffee hot, then you have a hidden crack somewhere. Mine has the sloshy liquid issue, but I just live with it since it still keeps the heat inside. Otherwise, it's been a great coffeemaker that has lasted for over 6 years. As far as the coffee spilling everywhere - I would switch to paper filters (don't use the paper in conjunction with the gold tone filter). The filter basket door latch may be worn - as many problems as you're having, this may be a warranty issue that Cuisinart can solve.
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your problem is the filter basket holder is not seated correctly or the carafe
is not completely inserted in the unit to push the brew pause lever up. The
brew pause feature which stops the coffee from going into the carafe when you
want a cup of coffee before the brew cycle is done. When you remove the carafe
a spring lever stops the coffee from dripping into the carafe. When the carafe
is inserted it must push the spring lever up to allow the coffee to flow into
the carafe. If it is not the coffee will overflow and make a mess. The filter
basket holder should be firmly seated in the unit so it will not have any play
in it. Cuisinart recommends using a vinegar and water mixture but BrewRite
Cleaner (Sodium Carbonate) available in the coffee section at Wallmart, Kamart
and Target is fantastic. You can clean your carafe with BrewRite Cleaner and hot
water by letting it soak a few minutes and rinsing. I will also clean your
filter basket holder by soaking it as well and all your coffee residue will be
gone with no scrubbing.
The two most common reasons for overflow or underflow have to do with the carafe lid and the filter basket - they key to smooth flow with this coffee maker is making sure the filter basket and carafe lid are making the proper contact with each other so that the center knob on the carafe lid pushes slightly up on the filter basket spring. Make sure the carafe lid is completely closed. Make sure the filter basket is pushed all the way down. Make sure you are not using the gold tone filter and a paper filter at the same time. For some reason, I get better results when the handle of the carafe is resting against the right side wall. If everything is in place, I would suspect a problem with either the filter basket being clogged or some problem with the carafe lid - call Cuisinart as they should be able to order these parts for you.
I had this problem after about a year of use. The thermal carafe lid had become clogged enough with coffee sludge (fine grounds/oil) and hard water deposits to slow the flow through the lid. I soaked the lid in a bowl of 2 cups hot soapy water + 2/3 cup white vinegar for a few hours, agitating the lid in the mixture every 1/2 hour or so. Then, I rinsed the lid and packed baking soda in every opening and dropped it back into the mixture - hoping the fizzing action of the baking soda+vinegar would help loosen any remaining sludge. I rinsed it again, and whacked it against the side of the sink for a final effort to loosen sludge. Repeated the baking soda + rinse + whacking a couple of times. No more problems.
In the future, I plan to do the soak at every Cleaning cycle/every couple of months.
Or, if you don't want to deal with it, replacement thermal carafe lids are available from Cuisinart for $6 + shipping.
i've had mine 2 years also, Many times it would not brew. If cleaning it with viniger water doesnt work your supposed to unplug it for an hour to re-boot the system, which defeats the point of having a good cup of joe before work.
i clean it regularly with the vinigar water, something i've never had to do that often (if at all) with any coffee maker before.
So in my on-line researching i discovered they have a decent customer service. i called and they are replacing it for free, no shipping charges for my state. the model 2000 we have happened to be on backorder at the time so i selected the DTC-975BKN with the stainless steel thermal carafe. It seems most all bloggers were very happy with this model. no drip problems. no program problems. and the coffee stays hot in the thermal carafe for hours without getting burnt from a hot plate - the reason i originally chose the 2000 model.
so my suggestion is to call customer service and have yours replaced with the same one or one you like better. warranty is 3 years.
the number is 1800.726.0190
Clean your coffee maker with vinegar or as the manual instructs no fewer than 3 times per year, at least 3 times back-to-back if you haven't been doing so regularly. The heating element may be overheating due to hard water deposits, triggering the end-of-cycle shut off.
The only thing that work well for me was Dishwasher liquid. put a litle in the pot with some real hot water, put the lid on and swirl for a minute, being careful not to spill. Then place in the maker filled with just enough water to fill the pot the rest of the way. Then shake and swirl over the sink, being very careful not to get that very hot water on you. You may have to do this twice. You will be surprized with all the junk that come out. Then rinse it a lot. Then I place vinegar and baking soda in the bottom and run it through the cycle twice . Very clean and fresh and the coffee tastes great. A lot of work though.
First off, do not submerge the carafe in cold water when it is hot. The water will rush past the seals. This solution involves heating the carafe. Be careful to avoid steam burns
1. Place the carafe on a stove top.
2. Slowly heat the carafe. (make sure you are wearing oven mitts -- avoid steam burns)
3. As the carafe heats the water inside steam will escape the area where the seal allowed the water to get in there in the first place. Steam should appear very quickly, If it does not stop the process right away! Pressure can build up and cause the Carafe to explode!
4. Check the carafe from time to time taking care to avoid steam burns.
5. Once the water has been steamed away, remove the carafe from the stove and allow it to cool slowly. DO NOT place the carafe in water or on a very cold surface until it has cooled. The rapid cooling of the left over steam will cause the carafe to collapse on itself if it is placed in cold water while it is still hot from this procedure.
I have had success with putting a small amount of liquid dishwasher soap in the carafe. Then, I fill it with water. I let it set for a few hours. Then, I rinse the carafe out and follow up with a regular washing - cloth and warm water. It is sparkling when I am done. I find that I don't have to do this often.