Question about Sanyo Cell Phones
I have a sanyo Katana II and it just died. It wasn't low on batteries and it won't even let me charge it. Any way to do a hard restart on this phone?
How do you do a hard reset on katana lx
Posted on Jul 24, 2009
You can do a hard reset on the phone which will erase everything but you have to know the Master Subsidy Lock code on your device. If you can't turn the device on that will not work though because you have to access the Erase Tool from the menu while the phone is on. Have you every exposed it to any kind of liquid or extreme physical damage? If the device will not charge the battery, it sounds like you have a loose charging port. Take it to the Sprint Service Center and see if they can issue a brand new battery and check to see if there is physical damage to the port.
Posted on Dec 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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