Question about Ricoh Aficio 1515MF All-In-One Laser Printer

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Printer shows offline/Scanner has no destination list

I have an aficio 1515mf printer/scanner/fax. The printer won't print and it shows offline. I don't know how to get it back online. The scanner shows no destination list and will not let me scan documents.

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  • cleverlykids Jan 05, 2009

    I was able to get my printer to start printing. So that's no longer a problem. I'm using an ethernet connection. The problem I have now is that is says updating destination list failed. I can't enter a location to send the scan.

  • cleverlykids Jan 12, 2009

    Joe,



    I need to be able to scan the data and have it go to my computer scan list. I can then attach the scan to my email. Do you know how to add my computer as the destination?

  • cleverlykids Jan 12, 2009

    sorry I'm not very good with computers. I think I understand how to enter the ip address in a browser, just don't know how to get the ip address for the pinter???

  • remmlaw May 04, 2009

    About once a month my comcast high speed internet connection fails and when I reset the modum my ethernet connected Ricoh Aficio 1515 MF cannot re-establish the connection to my computer. The Ricoh desplay says: "No destination is programmed for specified number."



    IKON programmed the Ricoh to scan documents to a "scans" folder on my computer rather than to e-mail for client privancy reasons. When a document is scanned, I select the "ABC" button berore pressing "start." It worked fine for three years with Cox high speed internet access, but after I moved to another state about a year ago, this problem surfaced and IKON does not have a solution other than having the Ricoh technician with whom he communicates by phone take control of my computer and reprogram it.

  • docusultant May 11, 2010

    are you printing thru USB or ethernet?

    If network have you given the device and ip address

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You must program the email addresses in the machine address book, so that you will have a destination list to scan to email.
You can also try to scan by pressing the Scanner button to access the scanner function and input the email address manually by selecting manual, and then press the Start button to scan the document.

Joe

Posted on Jan 10, 2009

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SCANNER SAYING NO USER ID


This means that you have not set up any users in the address book in the printer.

Copy is simple, it will scan the document and print out a copy of the scanned image.

Scan however, is trying to make and store an image file of the scan, but it needs to know WHERE you want to scan it to. The printer does not know where to send the stored image unless you create a storage location for it. This is done with the address book that is stored on the printer.

The material below is how to set up the scanner settings of the printer.

Printer Settings Utility Using the Printer Settings Utility window, you can set up the fax system data options, and create and edit Phonebook entries from your computer. You can also configure the destination launches when you access Scan and then PC.
When you install the Dell software, the Printer Settings Utility is automatically installed.
For information about installing the software, see "Installing Software in Windows".
To open the Printer Settings Utility:
  1. Click Start software25.jpg Programs software25.jpg DELL software25.jpg DELL Printers software25.jpg DELL Laser MFP 1815 software25.jpg Printer Settings Utility.
The Printer Settings Utility window opens.

psu_113.jpg

  1. The Printer Settings Utility window provides several features; Directory (Phone Book, Address Book), Fax Setting (Fax Cover Sheet), and Scan (Destination, Resolution, Scan Color, Show Preview).
The Scan Section The Destination Section To configure the operator panel display scan destination list that appears when you access Scan and then PC, click Destination and the Setting button. Using the destination list, you can select a software program that an image can be scanned to.

psu_242.jpg




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