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Hi, You have to put the keys in manually, do as follows: Press menu button Press 1570 this takes you into secret menu. Now hit ok on nagravision Next make sure your cable provider is listed at top NTL or TELEWEST C&W ect Now change key 00 (YOU MUST SAVE EACH KEY INDIVIDUALLY - I.E. AFTER CHANGING KEY 00 MAKE SURE YOU STORE BEFORE CHANGING KEY 01 (TO STORE PRESS OK)
Your question has been around a while, but if you are still waiting have the codes handy goto menu on the remote then language, (type in password) the default is usually 0000 press these keys in order 19681968 you will see a new screen use arrow keys to scroll along the service providers untill you find your own then input the new codes, exit and save and there you go, first time around it seems like alot of hassle but after you have done it a few times it takes just a few seconds