Question about SanDisk Sansa e250 MP3 Player

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SLOW deleting and adding music

I have had my Sansa e250 for a while now, and in the begining it worked great. I quit using it for a couple of months (for no reason), and now whenever I plug it in to either add or deleting songs on the computer it takes FOREVER. And I am a patient person. But what used to take 1-2 mins max, now takes hours. I use the music program rhapsody, but even when I try to open it using my computer, that doesnt help either. Please help.

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DB is probably corrupt. You will probably need to start over from scratch.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 30, 2008

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I have a sansa e250 and i have 400 and something songs they all used to play. now only a few of them play what happened


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Sansa e250 keeps saying "SYNCHRONIZE TO CONTINUE YOUR MUSIC SUBSCRIPTION"


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If you are using Windows Media Player you can use that. Depends on which version you are using. How to Videos are here; http://www.sandisk.com/Retail/Default.aspx?CatID=1468 OR you can manually manage the music thru My Computer>Device Name (e250)>Music Folder. Please add to the question if that didnt work. SanDisk Technical Support 1-866-726-3475

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Aug 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

I accidentaly sinc music to my sansa e250 from windows media player and it wont come off!!!


Mp3 files can be loaded using either WMP or Windows file manager (Explorer) but a different USB setting is required by each. WMP uses the MTP setting while Explorer uses MSC. If you used the wrong setting this may have caused your problem. Also for some reason MP3 files loaded using a file manager will not appear when trying to view them using WMP. To solve the issue I used the MSC setting to view all of my MP3's using file manager. I then deleted the ones I had recently added, changed the setting back to MTP and reloaded them using WMP. Worked like a charm. Hope that helps.

Aug 13, 2007 | SanDisk Sansa e250 MP3 Player

10 Answers

Deleting songs from Sandisk


Hi. The minimum requirements of your Sansa E250 is Windows XP and above and Windows Media Player 10 and above. If you're using Windows Media Player 10 or above, your Sansa E250 and its contents should appear on the right pane when you click on the "Sync" tab. You can right click on a song and select "Remove". The songs will be erased permanently from the player. If your songs do not appear on Windows Media Player 10 or above, it is possible that your songs may have been saved on another mode. Your Sansa E250 comes in 2 modes: MTP and MSC. Songs saved on one mode will not be seen by the other mode, and vice versa. There are 2 ways to delete songs from your Sansa E250: By browsing the folders containing the songs, or by formatting the player. You can switch modes by navigating your E250's menu using the following: Menu >> Settings >> USB Mode Next, plug your player in your PC and open Windows Explorer. You should first set your Explorer to "Show hidden Files and Folders" by going to the "Tools" menu (located on menu lists on Windows Explorer window), then choosing "Folder Options", then enabling the "Show Hidden Files and Folders" radio button Deleting Music files under MTP Mode: 1. Your player should appear as a Sansa E250 icon in Explorer as a "Portable Audio Device". Double left-click this icon to browse the player. 2. You'll find a "PPI NAND" sub-folder. Again, double left-click on this sub-folder. 3. You'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it. 4. Your music should appear as individual files or folders. Delete this to remove the file(s) from the player Deleting Music files under MTP Mode: 1. Your player should appear as a Drive letter and entitled either as a "Removable Drive" or as "Sansa E250" 2. Double left-click on this drive letter to browse the player 3. You may find your music files immediately on this folder, or you'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it and view your music files. 4. Delete the music files you want, and they should be removed from the player Deleting files through Format: 1. Formatting the player erases all files in the player, and oftentimes this is the best option to ensure that all files are removed and any corruption eliminated. Also, it is best to format the player when in MSC mode. 2. When the appears as a drive letter (under MSC mode), right-click on that drive letter and select "Format". On the "Format" pop-up window, click "Start" to begin the format process. 3. Follow the on-screen prompts and safely remove the player from your PC when the "Format Complete" display appears. 4. Unplug the player from the PC and when the player is powered up, the message "No Files" should appear on the player's LCD screen 5. Switch the mode back to "MTP", or continue to use "MSC". Note: It is best to use "MTP" when you are transferring subscription music to the player. I hope this helps. :)

Apr 22, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

My player is really messed up...


I deleted my Music folder completely from the Sansa and opened a new one and added music and it worked just fine.

Jan 31, 2007 | SanDisk Sansa e250 MP3 Player

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