Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Printing quality Our printer has poor quality, lines through the black areas, very light, sometimes there will be lines that don't even print. I am so disappointed in the quality of this machine. Is there something I can do or am I stuck with an inferior printer?

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  • Anonymous Dec 18, 2008

    printing quality is rubbish have the same problem

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Printing quality on this printers is great, yet there are some trouble with older printheads.

You should follow this in order to fix the problem:
- Remove both ink cartridges
- Remove printhead (press release button on the inner left corner of the printhead, above where the black ink cartridge goes)
- Close the cover and wait until it tells you that the printhead is missing. When it does, open the cover again and place the printhead inside (put it in and press towards the back of the printer, make sure it makes a loud snap).
- place both ink cartridges in
If the printer says "press start to copy", press the menu button and select calibrate printer, and then select "print calibration sheet".
If it just tells you that there is a new printhead detected and calibration is requiered, follow the instructions it will give you.

Once you calibrate the printer,
- Press menu, scroll down to "clean printhead" and select "deep clean"

Once that is completed, go ahead and print.

If it is still not working, you got a defective printhead and you need to replace it.
You will need to go to kodak.com/go/itg for additionl troubleshooting and the replacing of your printhead, or you should just call 1 800 421 6699 and have then replace the printhead for you. This is free of charge.

Posted on Dec 20, 2008

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SolutionFollow the given steps in the order presented to resolve the issue: Step one: Retry the print jobThe problem may occur only rarely. If you have not seen it in other printouts, try again. Step two: Increase the print quality modeIf reprinting did not help, try increasing the print quality mode.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected, and then click Properties .
  3. Select the Paper/Quality tab.
  4. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only) If the streaks are in a black area of a black and white printout, change to grayscale printing.
NOTE: This step does not apply to color printouts.
  1. In the application you are printing from, click File , and then click Print .
  2. Make sure the printer is selected and click Properties .
  3. Click the Color tab, and select Print Grayscale and High Quality .
Step four: Clean the printheadsIf the print quality is still bad, clean the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center .
  3. Click Settings , Print Settings , and then select Printer Toolbox .
  4. Click the Service Tab .
  5. Click Clean Printhead , and then click Clean .
Step five: Align the printheads If the print quality is still bad, align the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox , and select the Printer Services tab.
  3. Click Align Printheads . The Align Printheads window opens. Click Align .
  4. The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed If the print quality is still bad, calibrate the linefeed:
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox and select the Printer Services tab.
  3. Click Calibrate Advanced Linefeed . The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
  1. Make sure the printer is loaded with unused white paper.
  2. Press the Setup button.
  3. Press 1 and * simultaneously.
  4. Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
    • If the Black block has lines – replace the KY printhead.
    • If the Cyan block has lines – replace the MC printhead.
    • If the Magenta block has lines – replace the MC printhead.
    • If the Red block has lines – replace the KY printhead.
    • If the Green block has lines – replace the KY printhead.

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Hi,
At most cases of printer, especially which have done refill at cartridge, print quality is poor or streaky. Many factors influencing this printed result. To overcome print quality is poor, maybe following tips can usefull to prevent printed pages are missing lines or streaky.

First step is ordinary to be done many people when print quality is streaky that is doing cleaning. To get good printed result, sometime this facility is used more than once.
Use Ink Refill with Quality Nicely
For printer have refilled, sometime the quality of printing is also influenced by ink. If will fill your printer again, use ink which the was quality of nicely. I have tested some refill inks at cartridge which have been ascertained still nicely ( sorry: I do not want to publicize result of this attempt). In the reality result make me surprise, there ink of refill making the printed quality is crummy. To choose ink refill read following tips :
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  • Don’t fear to try some inking merks. Done this, you’d find refill ink fitt with your printer. I now only using one merk of refill ink ?.
  • This suggestion of forum, but I still not yet proved. May believe or not. Good ink aroma of soft usually.
Change Original Cartridge
This is last choice. A lot not like to do this ways, because price of original cartridge still costly. Alternative, you can use compatible cartridge which the was price of cheaper than original cartridge. At newest printer, usually there are two until four cartridge in one printer. And price four same cartridge almost at the price of printer even there are some costlier.

Let me know !

Thanks

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Step two: Increase the print quality mode
If reprinting did not help, try increasing the print quality mode.
In the application you are printing from, click File, and then click Print. Make sure the printer is selected, and then click Properties.
Select the Paper/Quality tab. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only)
If the streaks are in a black area of a black and white printout, change to grayscale printing.
NOTE:- This step does not apply to color printouts.
In the application you are printing from, click File, and then click Print.
Make sure the printer is selected and click Properties.
Click the Color tab, and select Print Grayscale and High Quality.
Step four: Clean the printheads
If the print quality is still bad, clean the printheads.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center.
Click Settings, Print Settings, and then select Printer Toolbox.
Click the Service Tab.
Click Clean Printhead, and then click Clean.
Step five: Align the printheads
If the print quality is still bad, align the printheads.
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox, and select the Printer Services tab.
Click Align Printheads. The Align Printheads window opens. Click Align.
The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed
If the print quality is still bad, calibrate the linefeed:
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox and select the Printer Services tab.
Click Calibrate Advanced Linefeed. The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads
If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
Make sure the printer is loaded with unused white paper.
Press the Setup button.
Press 1 and * simultaneously.
Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
If the Black block has lines – replace the KY printhead.
If the Cyan block has lines – replace the MC Printhead.
If the Magenta block has lines – replace the MC Printhead.
If the Red block has lines – replace the KY printhead.
If the Green block has lines – replace the KY printhead.

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Hav you replaced with original cartridges or 3rd party/refilled ones? This is a common problem when using generic/refilled cartridges. Let me know that first..

When you say poor quality, do you mean faded printouts, or broken print? Kindly explain in detail, so I can assist you further.

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