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While trying to print bank statemnt, printing stopped and I got following error message on printer screen NeverErr: 0x960F. Now printer is locked up and I can't get it to do anything including shutting down.

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  • mogman2125 Dec 18, 2008

    And how do I make it proper

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  • Master
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Take the plur out ande it shouls reset, unless there is a seperate reset button, peace, Gym

Posted on Dec 18, 2008

  • George Bill
    George Bill Dec 18, 2008

    That should have said take the plug out, sorry that's what happens when you rush, lol

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Start unplugging the power cord, wait ten minutes , and plug it back.

Posted on Dec 18, 2008

  • Ginko
    Ginko Dec 18, 2008

    0x960F error code is not listed on the service manual, all I found is that the error ofthen comes up after replacing cartridges with refilled ones.

    If you are using original cartridges, try pulling them out and putting cartridges back .

    Eventually clean the small metallic contacts inside the ink carriage, the contacts to the cartridge, with cotton and isopropyl alcohol.




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Its the internal circuit error.something is got misallighned internally.and needs to be maDE proper.

Posted on Dec 18, 2008

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