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I'm about to give up!!!! I have been trying to get a password & you have been giving me new ones again & again, but then you donot accept the ones you give me. I spent much of my tine trying to correct this problem yesterday by a rep. in India, he finally said it WAS corrected, now you still donot accept it. my case # given to me by you is: 490817533. This will be my final try to fix the problem, which is yours!!!!!

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  • macpakula Dec 18, 2008

    If the information I've sent you about my password does not work, then I am ready to give up!. I have had at least 4 or 5 different passwords that you give me, & ea. time they DON'T work & I've spent too much of my time now trying to get another password! So the problem has not been corrected & it's your problem & I will continue without being able to be saiisfied for this year! I can't tell you how many times I have written this!!!!

  • macpakula Dec 18, 2008


  • macpakula Dec 19, 2008

    Dr. Warpo, RE: The problem is as follows (again). I am w/ Symantic(norton) for seculity for my computer. I have tried numerous times to get a password, ea. time they do give me a new password I try to click it in, but it is rejected! I have tried to correct this problem numerous times, but to NO avail!! I have spent more time trying ,but ea. time that I do it"s (password) is rejected. I can't make this any clearer, & I don't expect to stay on line trying to FIX ! Mac L. Pakula

  • Leslie May 11, 2010

    what is the password for?

  • BulletSponge
    BulletSponge May 11, 2010

    I am sorry that you are not satisfied with the service. If you wouldn't mind giving me some more information as to what your problem is then I would be more than happy to try and help you.

  • BulletSponge
    BulletSponge May 11, 2010

    I apologize but I am not aware of what you are talking about. If you could provide more details as to what password you are having trouble with I could try and help.

  • BulletSponge
    BulletSponge May 11, 2010

    What exactly is the problem you are having?



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The best advice I can give you is to contact symantec and while the tech. is on the line uninstall and reinstall with a new key,
as with windows xp the disk is encoded with a key I would tell you how to change this in the registry but you could really damage your op if you do not know what you are doing!
With the tech. online reinstall and he or she should be able to generate a replacement key that will allow a new password, sorry I can.t help more I will see what Symantec says and let you know if I can help my training is in hardware mostly Intel college but I will try for you

Posted on Dec 20, 2008


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