How to retrive my data while getting rid of virus

Hi...
try to another computer first. if still the same. do the virus scan.
virus activity will usually cause problems or damage to the reader or card.

regards

Your best bet is to reimage the machine. Even if you get rid of the virus you also get rid of the file(s) it infected. That means those files are no longer available to run and they typically are critical system files. Viruses will hide and then repopulate if you don't completely format and put a clean image on the system. Because you probably don't want to loose all of your data you will want to back it up. Here is another problem because some of that data could be infected as well. I recommend removing the hard drive and use another computer that has a good anti-virus system, backing up your data to another device. Be sure to check your email files because they can bring a virus into your system. Chasing a virus can be frustrating and ultimately unsuccessful. Bite the bullet and give yourself a clean system.

You probably have a virus that loads at boot time. The only way to get rid of it completely is to take the hard drive out of the system and connect it to a system that has a good AV app as a secondary drive, then use the systems AV to scan and clean the drive. I use AVG Free and Microsoft Security Essentials as my anti-virus suite with great results.

Hello and thank you for using Fixya!

Purchase a flash drive (a cdrom will not work for this) and back-up your data on the thumb drive. I would recommend an 8 gig as to fit all your files.

Place the flash drive in the new computer and scan it immediately with the Norton.

By the way, there is one great software that will save the old computer and it only cost 30 dollars. I use it to kill this Rogue on all my customers computers and it takes me 10 minutes to get rid of it. Definetly worth the purchase!

http://www.enigmasoftware.com/

u can use any system security 2009 removal tools by searching on google otherwise for a best sollution u must format your pc and than reinstall it again .after installion first instaal anti virus and than update it completely than scan full system . enjoy good luck

Normally the resolution we take is to move the data off of the hard drive. Reformat the hard drive (the best way to get rid of a virus is a reload) update the system and put the data back.

I have done an overlay installation for clients who insisted, but the viruses normally creep back into the system.

The best recommendation is a reload.

Good luck, keep us posted.

God Bless

-Carlos:

hi,It is a virus so please install a new antivirus and then a scan it.
OR
may be your drive is lock
OR
partition is coruppted.

I have worked through this problem. It is a new virus attack. you should get your antivirus updated and then get your drive cleaned. It surely will help you solving your problem.

Formatting C drive while retaining data on other drives or partitions still leaves you vulnerable. I recommend that you burn your data to dvd/cd and perform a clean install to be sure you have a healthy operating system. Before you do that run the Microsoft Malicious Software Removal Tool and the Windows Media Security updates:http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=enhttp://www.microsoft.com/technet/security/Bulletin/MS08-076.mspx#top

You need to find the path to where the virus file is located & delete it you're self. You're antivirus software should show you where it is located. Once you delete the virus file, shut down the PC. Unplug the power cord from the PC. Open you're case & remove you're memory. Wait about 15 seconds & reseat you're memory. (make sure you're memory is seated correctly).
Removing the memory clears the memory from memory virus).
Close you're case & reconnect the power cord. Boot the PC. Once windows has finished loading run windows diskClean, than run windows defrag. (may take some time). After defrag has finished restart you're PC. Run another virus scan. If you're virus software still finds a virus or you're system & its still running slow the virus may have damaged windows files or windows registry. A reinstall of windows may be needed. If you have system restore turned on than the virus is most likely being stored in one or more restore points.
Remove infected files that you cannot clean in the System Restore data archive. To completely and immediately remove any infected file or files in the data store, turn off and then turn on System Restore. To do so, follow these steps:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, and then double-click System.
3. Click the System Restore tab, and then click to select the Turn off System Restore for all drives check box.
4. Click OK, and then click Yes to initiate the restore point deletion.
To turn on System Restore again after the restore point deletion has completed, repeat these steps, but click to clear the Turn off System Restore for all drives check box.

Good Luck!

Mike


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