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My fax is sending ECM - Send Error

My Fax is not sending documents. It receives but does not send out. Could you please help?

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  • msalloys Jan 26, 2009

    most of my out going faxs get mode: ECM result : Send Error

  • Anonymous Feb 06, 2009

    My faxes do not go out and I have G3 error message.

  • neil97 Feb 12, 2009

    I have the same problem on two machines. Does anyone have a solution?

  • Anonymous May 05, 2009

    I have the same problems. Using Comcast digital phone.

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Do you have a DIGITAL phone system such as DSL or Vonage?

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SOURCE: sending error

I try sending a fax then the paper goes through it makes a loud beep and the message says theres been an error try again this happens all the time no matter who I fax. then it prints out error confirmation stating Mode G3 send error

Posted on Dec 12, 2008

Healeyman
  • 1198 Answers

SOURCE: My fax machine will send faxes but not receive them. I have made sure it is plugged in and connected but no faxes will come through. Please Help!

If you have an answering machine, have it answer at three rings. Have the fax answer at five rings. Let the answer machine go thru it's cycle, and see if the fax picks up.

Posted on Apr 27, 2009

  • 17 Answers

SOURCE: We have a HP 1050 fax machine. Usually when we

this is just the transition speed and line condition and you dont have to worry about it , the machine will give you an error code if the faxes dont go through alturnativly contact the reciever of the fax to check that they have recieved it

G3 means poor line condition

Posted on Apr 13, 2010

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Whenever i send a fax, the machine confirms by viewing 'TRANSMITTING OK' but the addressee receives a blank document


Check the baud rate of your transmissions. Slow them down to the slowest setting and send a test fax to a helpful person. Slowly increase the baud rate (communication data speed) and send the fax test. When the fax doesn't show up on the receive site, then step one baud rate speed back, and save the setting.

It could also be your fax that is faulty, or even the receive sites fax, also being faulty.

To test your copy-head, insert a document into your loading section of the fax and press copy. If the copy prints out fine, then you know the head is reading correctly.

It is also possible that the receiver fax (the other end) has a printhead failure.

Nov 25, 2013 | Canon FAX-JX200

1 Answer

How do you send a Fax?


1 Load the document face up into the Document Tray.
2 Dial the receiving party's fax number.
3 Press [Start/Copy].
The fax begins sending.
Note
If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem and then press [Stop], then
try sending the document again.
The fax automatically redials if the receiving party does not answer or if the line is busy.

Feb 21, 2011 | Canon FAX-JX200

1 Answer

On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

What does the message "ecm" mean when trying to


Error correction mode error

Take a look at this article on the HP website: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01747846&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You may find similar instructions for your fax on that site as well.

Jan 14, 2011 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Can not send fax. The receving fax rings but my machine does not respond and send the fax. I can receive ok.


The document does not feed into the machine.
Be sure the document is not wrinkled, and you are putting it in correctly. Check that the document is the right size and not too thick or too thin. (See document types and sizes on page 43).
You cannot receive faxes automatically. Check if "TEL" appears on the right side of the display. In TEL mode, you
cannot receive a fax automatically. Be sure the handset is seated on the cradle properly.
The machine cannot receive faxes manually. Do not hang up the handset before pressing Start/Enter to receive a
fax.
The machine does not send anything. Check that the document is loaded face down. Send should show up
in the display after it dials. Check if the machine to which you are sending can receive your fax.

Dec 22, 2010 | HP 1010 Plain Paper Thermal Fax

1 Answer

Won't send faxes to 817 area code, all others OK


The recipient may have a DSL phone line, or receiving to a fax server that blocks your area code.

Oct 14, 2008 | HP 640 Inkjet Fax Machine

1 Answer

Unable to receive fax


unable to send fax through power line carrier communication. only some part of the document received

Apr 28, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Xerox Fax Centre F12 keeps giving me error code E3 when I am trying to receive a fax from one particular client. I can receive faxes from others without problem, and this client says he can send faxes to...


Looking through all the service documentation and engeneering tips, and also searching the Xerox.com database, I find no E3 code for a F12.
Do you have the ECM mode on your mechine set to "ON" ?
That is the error correction mode.
I really can't find an E3 message in service documentation.
I will download a user guide and see if I can find it there.

Apr 14, 2008 | Office Equipment & Supplies

1 Answer

Send error


http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00547&cc=us&lc=en&dlc=en&product=425911&dlc=en&lang=en

Dec 08, 2007 | HP 1040 Plain Paper Inkjet Fax

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