Question about Canon Office Equipment & Supplies
this code means the system control board and the main control board are not communicating with each other. the new main boards have modified to prevent this code. to reset the code turn the main switch on the left side of the machine off for about 10 seconds then back on
Posted on Oct 15, 2009
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Washer will suddenly stop with 1 minute left on cycle and shows the F11 error code...at times it may show the FdL code. The washer will then not finish no matter what I do. If I unplug the unit from the outlet that does not guarantee that when I plug it back in it will start up. Fifty percent of the time it still shows the F11 error. It can take hours to finally get the washer to cancel out so I can take the laundry out that has not been spun out.
The F11 error code indicates a serial communication problem between the central control board and the motor control board. This can be caused by:
The diagnosis of this failure usually requires a technician. If you are able to unplug the washer and safely access the central control board and motor control board, you can check for a loose wire harness connection.
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