Question about HP OfficeJet D155xi All-In-One InkJet Printer

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HP Officejet d155xi

Hi: My office jet presents the fllowing mesages when I try to use the scan and copy features: "warming up" and then "scanner failure". I have done the partial re-set (unplugging while holding down the 3 and # buttons, pluging back in to power source and continuing to hold down the buttons until the machine begins the reset) and the simi-full reset (holding down the 6 and # keys for the same procedure). This cures the problem for a single copy and then the problem comes back. The lamp is on, the printer is warm, the room is not cold and the printer is plugged into a wall outlet. This was a very expensive machine that I'm othewise happy with. also I hate to contribute it to the landfill. Do you have any suggestions? Hope to hear from you. Thanks very much

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Re: HP Officejet d155xi

It sounds like you've done all the troubleshooting properly. I would contact HP or search their website for other users that have had similar problems. Also might be a good idea to check HP's site for new drivers, they change almost daily :)

Posted on Mar 28, 2007

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