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CD Alarm Clock displays NO DISC when attempting to play a CD.

I have done all the troubleshooting suggested in the manual and it still displays NO DISC. I was playing a book on tape, all was fine, the alarm was accidently set, it went off during CD play, and it has not worked since. I've tried different discs, double checked to make sure the door is closed tightly, and I see no dirt or smudges. This player gets used everyday, I've had it about 6 months. (That's just FYI) Could the alarm be the culprit? Model # MC7100 Suffix A

Thank you, Marsha Goetz

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  • mgoetz1015 Dec 22, 2008

    Wow, am I glad I discovered this website. Extremely helpful and very prompt with solutions. Koodos!



    MMG

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Try cleaning the lense using a cd lense cleaning kit/cd. this usualy helps. if it doesnt work, repost

Posted on Dec 19, 2008

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It is not playing any dvd's. It says invalid or


Follow the steps below to troubleshoot if the BD player cannot read or play a disc:

1. Ensure the Easy Setup procedure has been completed on the BD player.

NOTE: Can't play DISC may display on the LCD screen if the Easy Setup procedure was not completed first.
2. Ensure the inserted disc is compatible with the BD player.

NOTE: Consult the instruction manual of the BD player for a list of compatible discs.Manuals are available online through the Manuals/Specs/Warranty link on this page.
3. Select BD players may require that a USB memory device has been properly inserted into the EXT slot of the player prior to playing the movie. If the BD player being used does not have an EXT input, skip this step.

NOTE: The USB memory device may need to be re-formatted to FAT32 format prior to inserting it into the player.
4. Use a soft cloth to clean the disc.
5. Examine the disc for any cracks or scratches that might be interfering with playback.
6. Attempt to play another disc.

NOTE: If another disc plays in the player, then the previous disc may be faulty. In this case, contact the Customer Information Service Center at 800-222-7669 to speak with a customer service representative for further troubleshooting.
7. Remove the disc from the BD player.
8. Turn off the BD player.
9. Unplug the power cord of the BD player from the electrical outlet.
10. Let the player remain without power for 1 minute.
11. Plug the power cord back into the electrical outlet.
12. Turn on the BD player.
13. Insert the disc into the BD player.
14. Attempt to play the disc.

If the issue is not resolved even after performing these steps, then try installing the latest Firmware update if you have not done yet.
Here is the link to download and install the Firmware update.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=BDPS360
Select the correct Operating System and download the Firmware update.
Then follow the instruction on the same to install the update in the Player.
If the issue is not resolved even after installing the update, then Playe may require service.

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There may be a couple of reasons why a NO DISC , DISC ERROR or INSERT DISC error may appear in the display of your CD player. Try doing the following steps to troubleshoot why the error is displayed:
  • For disc players with a HOLD switch, make sure to move the switch to the OFF position.
  • Verify that the disc being used is supported by the CD player. NOTE: CD players do not support VCD or DVD discs. In addition, some CD players do not support CD-R or CD-RW discs that are created by a CD burner. For information regarding disc compatibility with your player, refer to the operating instructions supplied with the product
  • Ensure a disc has been inserted into the player. Make sure that the disc is inserted correctly, with the playback side of the disc facing down on the disc tray.
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  • NOTE: If more than one of the commercially-produced discs do not play, verify whether the discs are extended-length discs. Some players are not able to play discs where the recording exceeds the standard 74 minutes. If the recording of the disc is longer than 74 minutes, it is possible that some of the specifications of that disc were compromised and therefore, the CD player will not recognize that disc.
  • If the disc is dirty with fingerprints or smudges, or if the disc is scratched or broken, the CD player may not recognize the disc.Clean the disc using a soft, dry cloth.
  • Properly reinsert the disc into the player.
  • Attempt to play the disc again.
  • Only press the PLAY button once. If the PLAY button is pressed more than once, the disc may stop playing.
  • If the disc is still not recognized, remove the disc and leave the CD player powered on for approximately one hour to resolve the possibility of moisture condensation inside the player.
  • Please use a Lens Cleaning disc and check if that helps.

If the issue persists, please click hear to locate the repair facility near your area.

Thanks for understanding. Please let me know if you require any clarifications.

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Please leave comment.

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Hi,

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3. When the correct time is selected, release the "AL1" or "AL2" Button to set the clock.

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