Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Black ink won't print in spite of installing two new Kodak black

Hello,

I have done the procedure indacated but it is still not working. The black ink cartridge is not working. I have no idea if I am still under warranty

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  • Anonymous Dec 19, 2008

    same here ... first it was no black ink, then no red and now no color at all.
    i have done a deep clean, and reseated the print head several times, but nothing ... and before you ask, YES I replaced the ink wells


  • Anonymous Dec 20, 2008

    Was working fine until I installed new ink cartridge

  • laurieg13 Dec 22, 2008

    I have tried three different black cartridges and still no black. Color is no problem. I suspected my ink was too old - I bought it last December when I purchased the printer. I bought new ink and still no print at all.

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Call Kodak for a new printhead. The printheads are bad.

Posted on Dec 22, 2008

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2 Answers

I have changed out my black ink cartridge and now it says Attention: Print head loose, missing or not installed correctly.


Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

May 06, 2015 | Kodak Office Hero 6.1 All-in-One WiFi...

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WE HAVE A KODAK ESP-3 AND HAVE PUT IN NEW INK (BLACK) AND IT WON'T PRINT. THE COLOR SHOWS EMPTY BUT IT'S ALSO NEW. ONLY WANT TO PRINT BLACK BUT IT WON'T PRINT EITHER JUST SHOWS LOW INK ETC.


First: you need both ink cartridges for the printer to function properly.

Second: You may have a bad printhead, do the following:



Clean the print head then print a demo sheet.

  1. Verify that inkjet paper is loaded in the paper trays.
  2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
  3. From the Help menu, select Maintenance, then select Print head Cleaning. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.

If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf


Contact Kodak:
All-in-One Printer Phone Support Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




Jun 27, 2011 | Printers & Copiers

1 Answer

Printer will not print black ink


Seems to be a common fault with Kodak EasyShare 5100/5300

Contact Kodak Support and go though the following tests:

Remove and re-seat Printer Cartridge(s) - Done

Clean Printhead - Done

Calibrate Printer - Test Sheet Not Complete!

Run Computer Colour Test - Done

They will then send you a new Print Head.

Mar 25, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Our Kodak 5100 printer will not stop a red light flashing on ink


How often do you use the printer? I have the same problems with a Kodak AIO 5500. Go to the "Help Center" section of the Kodak.com website. This will lead you through troubleshooting and if the printhead is bad they should send you a new one under warranty. This is what I did.

Feb 02, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Will not print black ink text


go through the step-by-step solution and repair procedure on Kodak's site. Click on the first item on this list:

http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=7269&pq-locale=en_US&hidefocus=false

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 01, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

3 Answers

Kodak 5100 black will not print


In the UK call 0870 2430270

Tell them, because they will ask you to:

You have removed and reseated Black Cartridge

Carried Out Printhead Cleaning

Carried Out Calibration Test, and Black is missing

Did a Test Print (Press Photo & Copy together) and NO BLACK

and they will send a New Print Cradle overnight.

I also complained about wasting ink on multiple tests and got a new pack of ink as well.

Dec 07, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

When printing, the black ink barely works, acts like it is empty.


Basically you have done most of the procedure for this issue, try resetting the ink then try again, for same issue call support for printhead replacement 1 800 421 6699

Nov 21, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

New black installed; will not print in black ink. Everything else prints!


hi, it is possible that the black cart was not installed properly. Try reseating the black cart and see if it works. You can also try to calibrate the printer. you can do this by pressing the menu button then go down to calibrate printer. after that it would also help to perform a deep clean which can also be found on that same menu. then try to print. If all these fails, try to call the kodak hotline 800.421.6699

Oct 16, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Black ink non-printing


Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.

Aug 11, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

5500 WON'T PRINT BLACK INK


It sounds like the print head is not functioning. If you have taken it out and cleaned it already (the print head) and it still doesn't work you will have to call kodak to request a new print head. They will ship one to you free of charge. If you let them know about how much ink you have wasted from cleaning they will also send you new ink cartridges. They may ask you to perform all the steps from the troubleshooting guides again, just do it again. They seem to follow a script when calling for support so just humor them by doing the same things you have already done a dozen times.
Kodak needs to start selling the print heads at Best Buy right next to the ink cartridges! It seems like tons of people have had the same issues with the print heads.

May 18, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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