Question about EverFocus EDSR1600/500

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Key to remove hard drives

The hard drive has failed (I think), and I can not find the key needed to remove it from the machine.

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You can either pick or drill out the lock. I would recommend trying your lock picking skills first- there's nothing to lose! I use a small flat blade screw driver and a straightened out paper clip. (you can google how to pick a lock. The locks that use the round key can be picked easily too.)

Make sure the power is unplugged from the PC. If it is a slot keyhole you should be able to drill out the center usind a 1/4" drill bit. You can do something similar to the round keyhole locks also.

Good Luck!!

Posted on Dec 19, 2008

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Hard drive failure

The hard drive on our receiver's is built in to the box and can't be replaced. Since the hard drive is failing, I would recommend backing up recordings to an EHD and then having a replacement box sent out.

To use an External Hard Drive just plug it into the receiver, format it, and it will walk you through the rest. If you would like a replacement receiver, you can reach out to me at and I will get you squared away!

Tommy Faust
DISH Social Media Representative

May 24, 2012 | DISH Network ViP622 DVR DTV Receiver /...


Dedicated micro digital sprite 2 (no cd rom type) cctv recorder.System freeze

system freezes after a few hours being turned on. There can be a number of faults that will cause this 1 and 2 is the hard drives master driver or slave. 3 is the power pack (PSU) these can over heat and burn out the capacitors and fan these will need changing. then there 4 there is 2 fans in the unit these can fail or slow down making the unit overheat these fans are 5v 40mm bearing type. you can change these for 12v same size and run them off the hard drive wiring.the system should never go over 40c new hard drives can heat up to over this and cause the unit to over heat so you will need to put cooling fans on the bottom of the hard drives and make a barrier between the hard drives and mother board i have done this with some card board and left a part open were the fans are fitted. this has worked very well hard drive area temp was up to 50c and mother board was at a steady 30c with room temp at 29c. now for number 5, there are 2 chips on the left side of the mother board just pushed in. these can lose contact, you will need to remove them and clean the pins on the chips just prise them out carefully and clean the pins even a bit of silver conduct will help used for repairing damaged boards. let it dry then put the chips back in, making sure they go back in the same way they came out.the are the memory chips newer models don't have these, they have memory like a pc/laptop. but they can do the the same thing. Its is best to do a full rest if you are not changing hard drives, wipe both the hard drives on a pc. reformat them to FAT32 and down load the firmware from dedicated micro.remember the firmware is the same as the one that was on before, to find this out in the first menu it will tell you the boot firmware and system firmware ie 3.1 etc. the hard drives now formated on the main drive (master) place the files from the zip file from the down load onto the hard drive slave drive as long as it is formated that is it the system does the rest to it on setup. shut down the pc or what ever you are using and remove the hard drive and reinstall it to the digital sprite. when every thing is back together it is now ready to be setup. plug all the cameras back in and what ever you have to plug into it. don't have the power on to the cameras wile doing this. turn on the power to the digital sprite 2 now it will setup and unzip the files to the drive. then turn on the power to the cameras. when finished it will still be setting up . banner should be on screen the screen fixing files to c drive then d drive them image file to d drive after this is all done go to menu on first menu check numbers of the unit. the go down to shut down and shut down unit. press 1 when asked to for 5 seconds. now leave the unit of for 10min. then turn back on. and this is how to fix a faulty system you will now need to set up system to how you want it most setting will be the same but some will have been lost like . internet setting and camera setting colour and external keyboard control setting they will need to be rest. but wiping the system and reinstalling it will help as every time the system freezes it can loes files or images. hope this helps as meany as it can with a freesing systerm.

on Oct 06, 2013 | TV Receivers & DVRs

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Disk Problem - may be wrong FAT version suggets using monitor ro reformat disk. prior screenc showed message regaridng error 6019 (that was before my bosses started fooling with the system)

sounds like hard drive fail. take the hard drive out and put on a PC as a slave setting. if the PC picks it up, if it does go to my computer and check hard drive for faults using windows tools the hard drive should be in FAT32. if it will not read in window or ask's to be formated. it has lost is FAT32 format. now it can be remormatted but you will need a FAT32 format softwear as windows dont use this now in there firm wear. down load the firm wear from dedicated micro web site. and put the 3 files on the hard drive boot folder zip file and another one cannot rember name not dv file think it say or the not pad just the 3 files. put hard drive back in as master again. and turn on it should restart. will take a bit longer as it will be opening the zip file and loading the softwear. when its done then you can sort out the setting in the menu etc for record etc.if hard drive has failed and no repairable format it 2 FAT32 and do as above with 3 files. should be fine then. allso in the site is a manual read this for the setting.... think 6019 is hard drive fault

Sep 01, 2011 | Dedicated Micros Digital Sprite 2 RS Video...

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Error number = 6019 Get this message which won't

its a hard drive fault. change thye hard drives. and instal new firmwear. hard drive have to be formated to FAT32. download softwear from dedicated and the 3 files to the new hard drive you are going to use as master first file is Boot and other two files no note pad or think its dv softwear. put the hard drive in cctv, then turn on should boot up and the add the files to its system from the zip file. after it has finished it will set up slave drive. down load the manual as well so you can rest the system for how many day to record for and save video for how meany days etc.

Mar 14, 2011 | Dedicated Micros Digital Sprite 2 RS Video...

1 Answer

Changing hard disk in sprite,How

replace hard drive formatted to FAT32. download the software from there web site put the files on the hard drive this is master drive. slave drive format to FAT32. make drive slave and install. can put max 500gb sata drives with converters any higher drives and risk the system to fail that is 2 500gb sata drives. ruffley 926gb or 982gb depending on what the drives are.

Dec 29, 2010 | Dedicated Micros Digital Sprite 2 RS Video...

1 Answer

Tech support tells me hard drive failed. but I need valuable recordings off the drive. How do I get that?

Hello, this is Matthew Gonzales with DISH Network. If the hard drive on the receiver is faulty, there is no way we can guarantee the recordings would be able to be transferred off the receiver. However, if you wish to back up recordings in the future, you can hook up an external hard drive to the unit, it is a one time $40 fee to activate the service on the account. With an external hard drive, you can transfer your recordings from the receiver to the EHD, that way in the future if the receiver goes bad, you have the recordings on the external hard drive. Hope this helps.

Aug 14, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Formatting disks for EDSR1600

The EverFocus EDSR Security DVRs use standard PC Parallel (PATA) hard drives. I have used ATA100 and ATA133 speeds with no problems. There are no PC-type settings required except as below. The DVR has it's own internal firmware and will format the drive to its requirements.

If you are using a SINGLE drive tray, the largest hard drive I know will work is 500 GB. Set the drive to Master and you are done with the hardware setup. (CS Select would also probably work.)

If you are using BOTH drive trays, the largest hard drive EverFocus says will work on the EDSR100 or EDSR110 is 320 GB. Set both drives to Master and you are done with the hardware setup. (CS-Select on both would also probably work.)

Do NOT set any drive to Slave!

Lock the drive trays; if you don't the DVR will not go into record.

Press the STOP key and then press the MENU button. Go into the SYSTEM menu and do a DISK RENEW. This will erase the hard drive and also prepare it for DVR recording.

Do this by using ► or ◄ to select DISK RENEW. Change NO to YES (by using ▼ or ▲) and press the ENTER button. Highlight YES again by using ► or ◄ and again press the ENTER button.

Press the MENU button to exit and reboot the DVR. Then press RECord and you should be recording.

Aug 09, 2008 | EverFocus EDSR1600 16 CHANNEL 160GB...

3 Answers

LG DVD/HDD recorder RH2T80 hard disc problem

I've got the new firmware. Email me @

It'a 7MB file, just copy it and play & you should be ok.

Jan 12, 2008 | TV Receivers & DVRs

1 Answer

RCA Directv DVR

For all intents and purposes, your receiver is identical to the Direct TV R-10 (which is also made by RCA). There are TWO POSSIBLE SCENARIOS AND TWO POSSIBLE SOLUTIONS. PLEASE READ BOTH FIRST: Scenario #1 (Applies to 90% of situations) If this is a software issue: There are a number of software issues related to this receiver that Direct TV software engineers have been working on. If the receiver worked well before and then started running slowly unexpectedly, I would lean toward thinking that DirecTV downloaded a software patch that didn't take on your receiver. I would pull up the systems information screen and copy down all information especially the software version number and call DTV technical support to find out if you have the correct software version for your particular machine. There are a few minor difference between yours and an R-10 (like Hard Drive size and memory)which, in a rare case, might cause this problem. TiVo's use the Linux Operating System. A wrong kernel version, or software module can bog everything down. Be aware also, if they cannot fix it by resending and reauthorizing your receiver, the next step would be to do a hard restart. This is the setting in the menu "erase everything" which reformats (re-initializes the drive) You will receive a screen message which says this could take up to an hour (in some rare cases 2) The hard restart/reinitialing will erase all of your recordings and settings. If this doesn't fix the "slow" problem,(you will be able to tell after 3 or 4 days of use) Direct TV will offer to send you a replacement R-10 (which is also TiVo; you pay only the shipping of $19.95 and in some cases they waive that. Scenario #2 (Applies to 10% of situations) Hardware issue. If it can be validated that the correct software version is installed and all systems settings have been reset, reauthorized, and tried without positive results, then this may apply: DVR's save and store programs on a computer Hard Disk Drive. It is possible that slow reaction and response from your DVR is also an early warning sign of a Hard Drive that is beginning to fail and encountering errors and slow data storage (your shows and movies) and recovery. If this is the case, then a new replacement hard drive would be in order (only if you own the receiver and it is not leased) It is easiest to order replacement hard drives off the internet. You can't replace them with just any drive, however. The drive needs to have the Linux OS with the TiVo software kernel installed first and pre-initialized. You can have a professional do it for you or if you are electronically inclined, you can replace the hard drive yourself. Replacement drives normally have instructions included giving you step by step procedures for removing the old and installing the new drive. I order TiVo drives from They are a known and reputable supplier of pre configured Maxtor Hard Drives which are specially designed for Home DVR's (I only recommend Maxtor or Seagate brand Hard Drives and these Maxtors are of special high quality). You may have to get an upgrade to an 70 hour (80GB)drive since your 40GB (35 hour) is harder to find and quite possibly no longer in production or available. If you want, you can send your receiver to weaknees and they can professionally install and configure everything for you. (Weaknees is located in Los Angeles, Ca) I have no interest in them, but I am satisfied that they know what they are doing. I hope this information helps you. Good Luck and best regards, Eric,

Feb 23, 2007 | RCA DVR-40 DirecTV DTV Receiver / 35-Hours...

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