Okay, I was riding on my skateboard and I think the camera turned on in my pocket.So now when I go to turn it on I hear a clicking noise and the lense wont come out.This kinda ruined my life cause i revolve around my camera.If you can help me that would be great.Thanks!!
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Hi, We had the same problem, and we fixed it!
First, identify that it''s the AF motor drive by
A) Turning it on and putting your ears against the camera, then hearing
a humming noise for about 5 seconds.
B) The error comes up flashing on the screen: "E:61:00".
Okay, so you''ve identified your problem!
Next you wanna fix it, right? ;)
A) Put the camera about a half inch from a hard surface.
B) Let the lense go out and hit the surface and retract a little bit.
Let it go out all the way when it tries the next time.
If that doesnt fix it, try this:
A) Turn it on and let the lense go out fully
B) See where the lense comes out of the camera? The little round crack
that surrounds it? Wiggle the lense a bit and blow in there a bit. (Be
sure not to blow on the lense!)
Now turn it off/on again, and it should be fixed!
If not, try these steps a few more times. If still nothing, then I
suggest phoning Sony, but this DID work for us, so hopefully it''ll
work for you :)
When you dropped your camera, some dirt got on the outside of the lense or some mechanical part of the lense broke or dislocated. If some of the mechnical part of the lense is damaged, you need to open up the lense from the camera and inspect the parts. Look for loose parts, then clean it and put it back.
I had the same problem with my sony Cyber-shop, but it was not dropped. somehow one or more small piece of dirt got on the outside of the lense. Here is what I did and the problem was fixed for good.
While turning the camera off, I pressed on the lense (up and down motion) softly. After a few times, the lense retracted 95% of the normal retracted position. I then, pressed the lense a little harder in untill it was fully retracted. It has been working okay since then.
You should always keep the outside of the lense clean and do not drop it.
turn on, when lense extends take the end and gently twist and pull the end off the lense you may hear it click but be gentle and do not force it then turn off and on again this should solve your problem.