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When an external modem from my ISP is connected there is problem connecting to the internet more than when using my internal modem so I dont get connected where signals are low

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  • pgmadhav
    pgmadhav May 11, 2010

    What type of modem are you using.

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  • 43 Answers

Try switching external modem on first and then after it has settled down turn computer on.

Posted on Dec 19, 2008

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Hello, Unfortunately, ISP techs often try to put blame on their clients equipment as much as possible. If your computer is showing limited connectivity, then this means that it is able to successfully connect to your wireless router, meaning that its probably not your adapter. Limited connectivity usually is a sign that you cannot reach the internet. This could be caused by multiple issues. In order to isolate the problem, try connecting your computer directly into your modem using the cable from the wireless router. If you can connect to the internet, then it is a configuration problem with your router. If not, then it is something with your connection to your ISP, in which case you need to call your ISP back and explain that situation. If you do happen to connect to the internet, then please reply, and we can go from there.

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I can not use intarnet


first you must have an ISP Internet Service provider which will provide you with a modem and leads you can choose either a dial up,usb,or an ethernet connection to connect to the net or if you have a laptop you can choose a wireless usb modem which can work on a desktop aswell once you recieve the modem just insert the disk provided and follow the prompts to set up your new internet connection
you might have put in the wrong password or user id check to make sure you have put these in correctly first make sure the caps lock is on/off what ever applies to your user and password id that you provided to your ISP
also
make sure your routers settings are correct ie:password user name,firewall settings to allow your internet to connect also test the lead/s whether usb or ethernet you might check your modem first to make sure that you are getting a connection
last resort ring your ISP internet sevice provider get them to check your modem for internet access online

hope this helps
dont forget to vote

Feb 11, 2011 | Computers & Internet

1 Answer

No internet connection


f your modem isn't getting an answer from your ISP
  • 1 Make sure that the cable is correctly connected to both a phone line and your modem and that, if you're using an external modem, it's connected to the PC.
  • 2 Dial the access number for your Internet service provider (ISP) with a regular telephone and listen for a data tone. If you don't get one, then you have the wrong number or your ISP is down.
  • 3 If your modem is internal, skip this step. Unplug the power cord from your modem and shut down your computer. Plug the modem back in and restart your computer.
  • 4 If you have another modem cable that you can use to connect the computer to the modem, swap it with your current cable to rule out a bad cable.
  • If your connection is refused by your ISP
  • 1 Make sure your username and password are still correct. These are usually entered through a connection program that your ISP provided. You will probably have to retype your password, as you won't be able to read it on-screen.
  • 2 Locate the TCP/IP settings for your computer. In Windows, these are found in the Network and Dial-up Connection control panels. In Mac OS 9.2 and earlier, they're in the TCP/IP control panel. In Mac OS X, they're in the Network section of System Preferences.
  • 3 Check that the host name and domain name information are correctly entered in the TCP/IP settings. This information should have been supplied by your ISP.
  • If your connection is accepted but you can't load Web pages or send e-mail
  • 1 Call your ISP's support number to find out if you have been affected by a service outage.
  • 2 Unplug the power from your modem (whether it's telephone, DSL or cable) for at least 10 seconds, shut down your computer, plug the modem back in and restart your computer.
  • If your connection seems too slow
  • 1 Set your Windows computer to MS-DOS mode: Click on Start, Programs, MS-DOS Prompt.
  • 2 Type "ping" followed by an Internet domain name--for example, www.google.com or www.yahoo.com. Macintosh users with OS X can use Apple's Network Utility program to "ping." Earlier versions of Mac OS don't have it built in, but freeware programs are available on the Web.
  • 3 You should get a report saying how many milliseconds it took for your "ping" to reach the destination. A computer communicating with the Internet via a 56-KBps modem connection might typically have a 0.3-second (300-ms) or longer ping. Anything longer than 5 seconds (5,000 ms) indicates a problem with your connection that might be the fault of your ISP.


  • Read more: How to Troubleshoot an Internet Connection ' eHow.com http://www.ehow.com/how_113839_troubleshoot-internet-connection.html#ixzz15EpuN33C

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    I just brought a dell 10' netbook and i have dial up phone service so how can i get the internet on my netbook with dial up service?


    Here is the internet setup info for that netbook from Dell's website ...

    Setting up Your Internet Connection To connect to the Internet, you need a modem or network connection and an Internet Service provider (ISP).
    To set up an Internet connection with a provided ISP desktop shortcut:
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    2. Double-click the ISP icon on the Microsoft® Windows® desktop.

    3. Follow the instructions on the screen to complete the setup.

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    2. Click Start interne3.jpg ® Control Panel® Network and Internet.

    3. Under Network and Sharing Center, click Connect to the Internet.

    The Connect to the Internet window appears.
    1. Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect:

      • Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem.

      • Choose Wireless if you will use a wireless connection through a WLAN card.

      • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network).

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    Windows® XP
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    3. Click Set up or change your Internet connection.

    4. Click Setup. New Connection Wizard window appears.

    5. Click Next. Choose Connect to the Internet and click Next.

    6. Click Set up my connection manually and click Next.

    7. Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect.

      • Choose Broadband if you will use a DSL modem, cable TV modem, or satellite modem.

      • Choose Wireless if you will use a wireless connection through a WLAN card.

      • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network).

    note.gif NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.
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    And here is the link to where the info was found...

    http://support.dell.com/support/edocs/systems/xlob/dtg/en/internea.htm#wp1012333

    and another with more info on that netbook ..

    http://support.dell.com/support/edocs/systems/xlob/dtg/en/index.htm

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    Hummm
    it may be a pretty simple fix.

    Connect the modem from rogers to the WAN port not to the switch port of the symantec gateway

    connect the DLink switch to a switch port on the switch part of the getway and both of you should be able to get an internal IP

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    I am assuming here with the way you have it set up your getting an internet connection.
    what you saying i understsand mostly so i'll see if i can help you
    first of all you have speedstreem modem that connects to you isp, this is assign your internet address from the isp if you paid for a static IP it would be in here, if not it's assiged by a dhcp from your isp company so if you if turn it off or have a power loss for anymore than 5-15min your ip changes.
    now your modem then connects into your belkin router this as well as your modem it's prob set up as dhcp so it wants to issue each computer with an internal address of 192.168.0.X the reason for this is so it knows where to send the incomming information to what computer.
    no matter what computer your using the address that goes over the internet will be the one assigned to modem from internet provider so if this need to be static IP to run your game server you will have contact your internet provider for an address.
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    3. go to internet protocol (TCP/IP) then click properties
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    Can not go on internet


    if you give a little more information someone may be able to help you eg

    1)type of modem you have (dial-up,adsl)
    2)do u see any lights on the modem (if external)
    2)connection type (lan or usb) or internal modem
    3) who is your isp
    4) have you been connected to the net with this pc before
    5) what error report are you getting.

    thats just the basics to get started
    good luck
    Terry

    Mar 05, 2008 | Computers & Internet

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