Question about Brother MFC 420CN All-In-One InkJet Printer

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Brother printer jams all the time

My NEW Brother MFC all in one printer jams everytime I try and print something out. This just started today. The paper seems to be loading crooked. On corner goes in perfect but the other corner doesn't. I have cleared the jam each time but it keeps on jamming. The machine has gone thru a cleaning cycle and I have made sure the paper is in the tray correctly--not to tight against the back of the tray, etc. Can any one help? Thanks email luannward@yahoo.com

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  • ajsisco Feb 26, 2009

    I have a model mfc3360 and the paper keeps jamming no matter how I correct it. I used to clear the paper and it always worked again. this time it will not the part that slides across the back keeps tearing the paper and it jams.

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Great solution here,i was having the exact same problem to the point where i was going to send it back.When you select your paper under general setup on your printer,glossy,plain,inkjet.you must also select the same,glossy,plain,inkjet under printing preferences when you select what printer your going to use.

Posted on Apr 06, 2007

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  • 64 Answers

Be sure the paper tray is not over full and maybe even fan the paper before loading. Check all the corners that hold the paper as they are usually adjustable for different paper sizes and sometimes move or become unattached. The paper must lay flat and snugly in all places in the tray to load properly.

Posted on Mar 28, 2007

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