Question about JVC GR-D250 Mini DV Digital Camcorder

1 Answer

Head cleaning My camcorder keeps telling me I need to clean the head. I have used two different brands of head cleaners but each time the camcorder goes into safe mode and I can not complete the cleaning process. What am I doing wrong?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 944 Answers
Re: Head cleaning

As per our live chat - once the heads have been cleaned twice consecutively they are almost certain to be damaged and need service or replacement. The manual in english is here: Page 44 is very clear on this issue Hope you get a solution from it :)

Posted on Mar 28, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Playback flickering

Hi there,

The most common cause of this is dust, debris or contamination on the heads.

Firstly, it's extremely important that you use only DRY LUBRICANT type DV tapes on the Canon branded camcorders.

Different manufacturers design their heads to be used with either Dry or Wet (coating lubricant type) tapes - NEVER BOTH. Canon is DRY type.

Consumers are led to believe that they should be using well known branded DV tapes, such as Sony. This is fine, if your camcorder is a Sony. However, you should NEVER use Sony tapes in your Canon - Sony tapes are of the WET type.

So, the question is, "Are you currently using Dry or Wet type tapes, or a mixture of both?" If you have used either a WET tape, or a mixture of both in your Canon, then this may have contaminated your heads.

If this is so, then don't panic - simply run a special Head Cleaning cassette (for Dry tapes) in your Canon for no more than 5 secs. Note: your heads are very delicate, so only run the cleaning tapes for a few secs at a time.

Also, try to avoid recording over the cassette too many times, as the quality will sometimes degrade each time.

An example of the Dry tapes are the Panasonic ones (Myself and other Pro Videographers often use Panasonic Prof, Studio or Master Quality tapes, as these are some of the better quality Dry tapes on the market).

As your XL2 is a Pro Camcorder, I recommend you stick with Studio quality (or higher) cassettes.

See this link for Dry DV tapes:


See this link for Head Cleaner cassette:

If the problem still exists after head cleaning, then suspect either a faulty cassette (most likely) or damaged heads requiring service.

Let me know how you get on...


"If this has helped you, please be kind enough to leave a testimonial"

Jul 09, 2011 | Canon XL2 Mini DV Digital Camcorder

1 Answer

When i try to record a yellow arrow then a message saying need head cleaner but sony doesnt make that model head cleaner what do i do

Greetings Jerry - You don't need a Sony head cleaning tape. 8mm is a standard that was used by many manufacturers.

Head cleaning cassettes for 8 mm and Hi8 are exactly the same, there is no Hi8 head cleaning cassette except one that Sony used to sell for almost three times as much as a regular 8mm and offered nothing special.

Sony also made a bit of a big deal that you can't use "wet" cleaners inside your Sony Hi8 camcorders...also not true and Sony was just trying to part you from your wallet.

I can understand if you have some concerns about these things so I suggest you Google around something like "head cleaners for 8mm and Hi8."

Good Luck,


May 12, 2011 | Sony Hi8 CCD-TRV138 Camcorder

1 Answer

I'm getting lines and mosaics on the video tape output of my Sony DCR-HC40, and a message on the viewing screen to use a head cleaning cassette. After a minute or so the lines go away and the video is...

NEVER try and manually clean your heads in your camcorder. The drum assy and heads are much more fragile and easily damaged than that of a VCR. NEVER spray any type of liquid/chemicals in or on your camcorder. A Sony miniDV head cleaning cassette is what you need. There are other brands out there, but Sony is hands-down the best. When using a head cleaner, play it for only 5 to 10 seconds at a time and then try your tape again. If it has improved, but still has problems then play the head cleaner for another 5 to 10 seconds. Hope this has helped.

Sep 01, 2010 | Sony Handycam DCR-HC40 Mini DV Digital...

1 Answer

Hi; I keep getting dirty heads message - I run it through with a cassette head cleaner and even try to clean manually with a cotton bud and cassette tape cleaning solution, but after about 20 mins...

Have you changed brands of mini-DV tape? Some are poor and flake off or have a bad binder that clogs up the head. Sony and Panasonic fought it out for years as to whose emulsion binder would win out. Try using a new Canon-approved tape and see if it works. If even that clogs up, sounds like a trip to the shop is necessary.

Mar 22, 2010 | Canon XL1S Mini DV Digital Camcorder

2 Answers

When I playback what I have recorded via camcorder or through tv it is so snowy you can not watch it through a video player it is perfect

Have you tried cleaning the camcorder heads?

Try putting vhs-c cleaner in your local ebay..... such as (in UK) ....

Particles from the tape get lodged on the head over time. Its not special to VHS-c - its common to all tape products. Usually a good clean (say 3 - 4 times initially, plus one clean every 20 hours use, or so) prevents the accumulation of residue.

Feb 28, 2010 | JVC GR-SXM58 Camcorder

1 Answer

Hello, when I shoot lately with my canon xl1 the first few minutes of the tape only records black or you can see some of the video as horizontal bars. it is only on the first few minutes of a tape. The...

well ,,,,you got a dirty tape head,,,try running a head cleaning tape through the camcorder to clean it out,,
have you been using old tapes???
that would get the record head dirty prity quick,,,
also if the camcorder was a little damp it takes its time to warm up first,,,
i hope i have given you some idears to work on

Oct 26, 2009 | Canon XL1S Mini DV Digital Camcorder

1 Answer

Do they make vhs c cleaner tapes palmcorders?

To find this information you will have to either go to the Panasonic customer support website and enter your palmcorder model number and check out the frequently asked questions to see if they have already asked this question and have a answer in the form. the website is ( you can call the customer support telephone number at 1-800-211-7262. Between the hours of 9am-7pm EST. You can also use the customer support e-mail at Give them the Brand name and model number of the palmcorder. Tell them the problem you are having with distortion of the video recordings and ask them what type of head cleaning tape they recommend for cleaning the model palmcorder you have. It is best to use the manufacturer brand head cleaner to not over wear the tape heads during cleaning. I Hope this information helps you with your palmcorder problem.

May 02, 2009 | Quasar VM-L450 Camcorder

1 Answer

Head cleaning.

same problem in SHARP camcorders.

SHARP offers no satisfactory solutions.

Possible SHARP does not even manufacture a head cleaning tape.
If they do it is TOP SECRET.

I will never buy SHARP again.

Dec 22, 2007 | Panasonic PV-GS250 Mini DV Digital...

3 Answers

Head cleaning

Quite often just the one clean won't dislodge the gunk built up on the heads. Make sure you use a new wet system head cleaner and you may have to run it a few times to clear the clog. JUST DON'T USE COTTON BUDS OR WOVEN RAGS. BMW

May 16, 2006 | RCA CC9360 Mini DV Digital Camcorder

Not finding what you are looking for?
JVC GR-D250 Mini DV Digital Camcorder Logo

444 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

Shekar Avadhani

Level 2 Expert

60 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides