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If the lines go all the way down the page, check the position of the corona wire cleaner tab (blue or green) at the top front of the drum unit. if not parked fully to one side it will create a solid black lines where it blocks the laser. Otherwise look for some other foreign object (or torn paper piece) that may be blocking the laser from the drum. If the lines are thin and shark, check for scratches on the drum (not repairable without replacing drum). If the lines are uneven thickness but in a pattern that repeats down the page every few inches, then the film on the drum is probably worn or wearing away and the drum needs to be replaced.
if its just copies clean the small glass to the left of the large glass its called the slit glass and is usally about 12 inches long and 2 inches wide if it comes out on prints as well as copies its a drum or fuser check to see which is bad another way to test if its the slit glass make a copie from the large glass if no line its definatly the sit glass
the two places to look is transfer roller and the fuser unnit.
i think there is a problem with the transfer roller it is under the toner and it needs to be spring loaded. The paper passes between the toner an the transfer roller to charge the paper en let the toner stick to the paper and if it doesn't make correct contact then it wont work
PLACE A PLAIN PIECE OF WHITE PAPER IN MACHINE AND TAKE A COPY. IF NO LINES ARE ON IT THEN THE LINES ARE COMING FROM THE MACHINE THAT IS SENDING TO YOU BUT IF U DO HAVE THE LINES THEN PRINT HEAD IS PROBABLY FAULTY OR DIRTY.
So the "White lines" went away when you replaced the cartridge, and now you have "dark Lines"? It sounds to me like you have yet another bad cartridge. Is it remanufactured/ compatible? Although, they can perform very well, they can also be awful depending on the source. Return it and get another one, or different brand.
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