Question about Hoover SteamVac F5914-900 SpinScrub Upright Vacuum

7 Answers

Brushes turn slowly only when the base is raised.

Hi, I just love this machine; so when there is a problem I am very upset. This is the first problem I've had since I purchased. I have a SpinScrub Heated Cleaner, ( F7000 series) I think. Well, the brushes won't turn when in contact with the carpet. I use this unit approx. 8-10 times a year. I always clean it very well after each use, including the brushes. I don't know which part needs replaced, if any. Please help me. Also I will need assistance taking this thing apart. I have relatives coming for the holidays, please hurry.

Thank you, Barb

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  • 4 more comments 
  • bmcnally291 Dec 18, 2008

    Bestdarngood, What roller are you talking about? The brush assembly connects to the unit via a square plastic rod that goes into the system. Where is the belt? I didn't know there was a belt.

  • bmcnally291 Dec 18, 2008

    No grinding of any kind. It sounds like it always did. What does the square peg fit into? Also I should add, the peg is not worn, the edges are not rounded, it is perfectly square.

  • bmcnally291 Dec 18, 2008

    Are you reading my comments? The unit IS clean! That is not my problem. Again What does the green plastic square rod on the brush unit go into? The corners on the rod are NOT rounded off, so contact is good. What ever drives the inside thing is losing power. What is that thing?

  • bmcnally291 Dec 18, 2008

    Again there is NO unusual noise or smell. The brush unit (5 green round brushes that interlock with each other) does NOT spin when in contact with carpet.

  • bmcnally291 Dec 18, 2008

    Even when the unit is off the floor the brush spins VERY slowly, and not at all when in contact with the carpet.

  • bmcnally291 Dec 18, 2008

    Is there a separate motor which runs the brushes? I ask because everything else is working perfecting, it dispenses water and solution and sucks it up just fine, only the brush unit is not working properly. If it is a separate motor, what is the part number or part name?

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7 Answers

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  • 19,396 Answers

The brush assembly is stuck with dirt and dust, if you have not fixed it yet, either the brush assembly must be taken apart, or replace the whole assemby.

If you have already fixed the hoover, then disregard this comment.

Posted on Jan 11, 2009

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  • Master
  • 449 Answers

Change the belt. theres is screws at the bottom 4-5 screws you will need a fillips head screw driver and as you lossen the screw the bottom should com apart and the belt is right there.

Posted on Dec 18, 2008

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  • Master
  • 679 Answers

It sounds like it is worn out mam, you might call a local repair shop in your area, they will most likelly tell you if it is worth fixing, most times with something that old, it's not worth fixing, sorry, Gym

Posted on Dec 18, 2008

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Sounds like the motor is dying unfortunately. do the brushes spin before you put it on the carpet... when you are cleaning the carpet that puts some strain on the motor and it cannot handle that strain.

Robert

Posted on Dec 18, 2008

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  • Expert
  • 56 Answers

Hi mam may i know whats the brand? if its a hoover and 8 to 10 years of use the turbine could be the problem already which drives the brush is busted. It could be a belt or the brush motor is already damage, one thing is for sure if the insulation inside the turbine is already faded the ones keeping the wires from short circuiting and makes a magnetic field that makes it spin, please do not try pluging it in again you dont want to risk short circuiting or starting a fire. and i really Really need to know what exactly the detail is to help you you more, like is it making a sound like an electricuted sound or do you smell if something electric is burning because if you did its already damage and you could find a rewind shop to rewind the coild of the turbines. i hope this helps thank you and fixya.

Posted on Dec 18, 2008

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It has removable Rotating Brushes...near that Two separate translucent tanks will be there to keep clean solution and dirty water separate..it seems you have to clean it...so clean and fix it back and then check it out....this may be the problem

Posted on Dec 18, 2008

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Well either you have hair or something getting caught in the roller or the belt has gotten worn out and needs to be replaced as it has begun to stretch.

If you need help finding a replacement belt, let me know otherwise the manual should give you a number to order from

Posted on Dec 18, 2008

  • 1 more comment 
  • Benjamin Patri
    Benjamin Patri Dec 18, 2008

    Ok, this is the one with the Turbine Gear Assembly which is the most likely problem. Is there any grinding or anything coming from the machine

  • Benjamin Patri
    Benjamin Patri Dec 18, 2008

    the peg goes into the turbine gear assembly, when not contacting the carpet, is the brush still spinning like it used to or is it spinning just the same speed as if it is on carpet

  • Benjamin Patri
    Benjamin Patri Dec 18, 2008

    I told you already, the TURBINE GEAR ASSEMBLY is your problem or the motor is your problem. To diagnose which one is the problem, let me know it it doesn't work while not on any surface. If it acts the same without working on the carpet, then it is the gear assembly that is the problem and needs to be replaced as you probably sheared off a gear.

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Hi There,

Unfortunately the answer above is far from helpful. The filter has absolutely nothing to do with your brushes not spinning, and you can really replace the turbine yourself without having to take it into a shop to fix it. Here's a much more helpful diagnosing of how to check the brushes, and fix the turbine if needed.

There can be serveral things that may have gone wrong with your Hoover so that the brushes stop spinning. Unlike the other "expert" above I will walk you through step by step on how to diagnosis this problem, and fix it. Unfortunately there is no belt or band on this model, but instead it's actually a turbine assembly that drives this brush.

Possible Problem #1. Usually the most common problem when the brushes stop spinning is that the brushes have simply gotten clogged with something that is preventing them from spinning. Especially if you have pets in the home, this is a common problem. Here's how you can clean these brushes.

First, turn the machine upside down so that the brushes are facing upwards. Pull down on the upwards on the brushes and they will easily snap right out of the mahcine completely. . Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. It's important to make sure that the brush switch on the top of the machine is turned to "Rotating Brush Speed Hi", and that the handle of the machine is reclined down. There is an internal switch inside the machine that turns the brushes off when the machine is in the upright position, so you'll need to step on the handle release pedal to ensure that this switch is engaged. Hopefully the brushes just needed to be cleaned, and they will now work now that you have reinserted them. If this still didn't fix your problem, move on to the next possible problem.

Possible problem #2: If the cleaning didn't fix your problem, remove the brushes from the machine again. Once the brushes have been removed, the handle reclined, and the brush switch turned to fast, turn the machine on. Where the brushes were sitting you'll see a square shaped hole (pictured below) that the brush stem fits into that actually spins the brushes. This part should be spinning while the machine is on. Here's a picture of that part:


232c8b0.jpg

If this part is not spinning, then your Turbine Gear Assembly has gone bad and needs to be replaced. If this part spins however, then this indicates that your brush block is gone bad, and needs to be replaced.

Here are links to the exact parts for your model that may need to be replaced:

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