Question about Sentry Fireproof Safe
The safe is open and the handle is in the open position, but won't move. The key lock is in the open position and will turn, but not go in. The dial is stuck and doesn't budge.
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There is no "default code", but they do keep the serial number and code on file, for just this purpose.
Posted on Feb 18, 2008
SOURCE: Sentry Model 1610 Won't Open
I am a Safe Specialist i have been reading some of your problems and this should help there is no code if you have lost yours only the default code for the model 1610 the default code is: 77,22,09,11,64 try that if you havent changed it and with this problem with people not getting the handle open with the green light happening i suspect this is a issue with the lock mechanism i have had many of the same problems with people bringing them in when you get you safe open it and where the lock is put some lubricate on the lock regulary as the lock sticks and wont open if you havent done this then you cannot get it open see you local safe specialist and tell them what i have said and they may or may not be able to get your safe open i hope this has helped Rob Safe Specialist World.
Posted on Aug 21, 2008
SOURCE: Sentry H4100 file safe
There is a lock and there is a latch.
You can latch the safe without locking it and unlocking it does not unlatch it.
After you unlock it, then you must press up on the spring loaded latch while (this important) pressing down on the cover to releast the pressure on the latch hook, allowing it to move out of the way. After the latching hook is out of the way, you can release the pressure on the lid and it will open. You can't see the latch hook as it drops down from the lid, into the front wall of the safe where it engages a post, but perhaps you can imagine what it looks like.
Mine will not unlatch, even though it is unlocked, unless I press down on the lid to give it clearance first. There is quite a bit of spring in the plastic that this safe is constructed out of. It works against you when you try to open it and close it.
I can take digital photos of the mechanism if this description does not help.
Posted on Sep 10, 2008
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