Question about NorStar Meridian M7310 Phone

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Changing main greeting

When I try to change the main greeting it only allows me to change my own mailbox. I purchased this company from a previous owner and need to change the greeting!

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You need to go into Feature 983 system admin. You need to get the password though.

Posted on Jan 03, 2009

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How do I record the Main Message people hear when they call my company?


Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

To change Main Greeting messages, here are the following steps:
-Go into the Supervisor Options

- To Access Supervisor Options:

- From main menu, press 6 for Supervisor Menu

-Press 2 for Routing Box Administration

-Enter Box Number that you are changing / recording

(Main Day Greeting is box 800, Main Night greeting is box 801)

-It will repeat the number you entered and prompt you to press 1 if its correct

-Press 3 to Modify

-Press 1 for Greetings

-Press 2 to Record Greeting

-Press 1 to replay current greeting or Press 2 to record greeting

-Press * (star) for current greeting
-Record greeting.

Jul 17, 2014 | Comdial Dx-80 7260-00 Digital Executive...

1 Answer

Our company uses the Panasonic KX-T7730 phone system. When I change the answering message, it is immediately followed by an outdated message. Changing the message works, but the old message still fo


When we set up a Panasonic voice mail system, you have a menu that plays. Usually, there is a Company Greeting, then a Custom Greeting. They are changed from mailbox 998 option 5 then 1 or 3 depending on which greeting you want to change.

Of course, you may not have a TVA or TVx voice mail system, but I'm guessing that's what you have. In all cases, the Company greeting plays in front of the Custom greeting. By default in a TVA it's probably both greetings 1. You can log into the system and play them without changing them to verify what's where.

Carl

Feb 10, 2012 | Panasonic KX-T7730 Corded Phone

1 Answer

Hi there, my business uses Panasonic KX-T7431 Digital Super Hybrid System and we have several lines. when nobody is available to take the call it goes directly to a company message stating are names...


The introduction message is usually setup as a custom service menu. You need to determine if this is the case by logging into the message managers mailbox and listening to find the current greeting. To log into the message manager mailbox, call voicemail, dial #6 then *98(for 2 digit mailboxes) or *998(for 3 digit mailboxes) or *9998(for 4 digit mailboxes), enter password followed by #. Once in the message managers mailbox, press 5 to record messages. Your introduction message could be the company greeting or a custom service menu. Press 1 for the company greeting and follow the prompts to listen to the greeting. Press 3 for the custom service menu, then enter the custom service number 1-100( in your case start with 1 until you find the current introduction message) and follow the prompts to listen to the message. Once you have found the current introduction message record your new message and save.

Dec 28, 2010 | Panasonic KX-T7431 Corded Phone

1 Answer

Trying to listen to voicemail grettings.


If your talking about listening to the individual mailbox greetings without calling into the system then you could use feature 980 (leave message)
enter in the mailbox number you want to check and press ok.

Jul 09, 2010 | NorStar M7310 Corded Phone

1 Answer

I need to change the main greeting!!


First of all, there are different locations for each greeting...
and you have to know which greeting you are changing.

The greeting that you are talking about:
-> is it the CCR tree? (is says - press 1 for x, press 2 for y, press 3 for z)
-> is it the Auto Attendant? (welcome to xyz company, if you know the extension of the party dial it anytime)
-> is it the General Mail box?(please leave a message after the beep)
-> is it the receptionist mailbox?(this is the receptionist personal mailbox)

In other words, what does the greeting say, maybe that might help solve this issue.

Jun 25, 2009 | NorStar T7316E Corded Phone

1 Answer

I am in need of changing the night rining service message on the M7310. I have read the manual over and over and can not figure it out. Any help would be appreciated.


First of all, there are different locations for each greeting...
and you have to know which greeting you are changing.

The greeting that you are talking about:
-> is it the CCR tree? (is says - press 1 for x, press 2 for y, press 3 for z)
-> is it the Auto Attendant? (welcome to xyz company, if you know the extension of the party dial it anytime)
-> is it the General Mail box?(please leave a message after the beep)
-> is it the receptionist mailbox?(this is the receptionist personal mailbox)

In other words, what does the greeting say, maybe that might help solve this issue.

Jun 24, 2009 | NorStar M7310 Corded Phone

2 Answers

I have a Toshiba DKT3010sd. How do I change the main greeting on the phone? I am able to change all the personal greetings but the main greeting (the first greeting the person hears when they call our...


if the password has not been changed it would be the extension followed by 997, i.e. password for mailbox 990 would be 990997 and 991 would be 991997, you can also log into mailbox 999 and assuming that password has not been changed and is 999997 you could go into admin mode and reset the mailbox security code for 990 or 991, hope that helps.

Jun 17, 2009 | Toshiba DKT3010SD Corded Phone

1 Answer

I need to change the main company greeting


dial voicemail, when prompted for mailbox
99#
1234#
9
3 for AA
1 for day 2 for night
6 to modify menu
press star (*) pound (#) (you arent messing with selector codes
record greeting there. 21 to rerecord, 23 to listen
Make sure you press # to save when finished

Jan 07, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

I am trying to change our company voicemail and the manual (with the company's contact info is, who we bought the phone from) has walked away. Is there a standard code for setting the main VM greeting?...


What Toshiba Voicemail system do you have? Is it a Toshiba or third party voicemail? Depending who setup you voicemail and what version you have. Mailbox 990 is the Intro greeting "thank you for calling xyz company". Mailbox 991 is the main greeting "press 1 for sales press 2 for tech support etc. If you have a toshiba Voicemail. Need to login to 990 and 991 (need to know passwords) Newer versions you can setup just 991 mailbox for both.

Nov 26, 2008 | Toshiba DKT 3010 Corded Phone

1 Answer

Changing The Main Greeting & Password


You need to change the password on 998 if you don't know it. You can delete the mailbox password from mailbox 999 (if you have that password...).

Otherwise a certified dealer will need to use a computer to reset the password.

In the worst case scenario, the dealer's password is lost too... but a certified dealer can do a total reset on the system and get it set up again. One of the things we always do is provide a button on the receptionist's phone that shows when a message is left in 998 - a very popular feature indeed, but it does need to be planned for when the system is first initialized.


We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.

Jan 25, 2008 | Panasonic KX-T7633 Corded Phone

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