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Hp 2015d will not print. Everything is on and the driver is installed. We have also tried to reset printer. Powered it down.

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  • granbbb Mar 25, 2009

    my hp laserjet p2015 wont print. i have sucessfully instaled it but when print command is issued, the cancel signal blinks and nothing prints.

    the usb port is detected and working well



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Hi Tmthymngn,
When printer is ready. Press the Green button. A Demo page will be printed. If this works, try to connect printer to a different USB port on the computer. Computer should detect that you have a usb connected. Or connect a USB drive to the port instead. If the drive is not detected, the USB port might not have been activated. On your computer, click Start|Settings and select Control Panel. In control panel, double click on System, then select Hardware tab. Click on Device Manager button. In Device Manager window, look for Universal Serial Bus Controllers. Click on the + sign. Right Click on each host controller tand select properties to see if each is enabled and working properly. If it is disabled, enable it.

Posted on Dec 19, 2008


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0. print-off a selftest/configuration page first to reset things if necessary.
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If it no longer prints to the old computer, begin by powered down the printer and unplugging the power for at least 1 minute.
Hook it back up to the old computer powered down.
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Please vote....

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Try this as a fix. Unplug the cable to the printer/scanner.

Go online to HP and download the latest drivers and utilities for the scanner/printer and save them to your desktop.

In CONTROL PANEL, open ADD REMOVE PROGRAMS. Scan down and remove (uninstall) anything related to the HP printer or scanner, everything. Then reboot. Then install the drivers and utilities on your desktop you saved previously, plugging in the unit when prompted to do so. If you are never prompted, plug it in at the very end when everything is installed. If this routine fails, try rebooting the system without the HP scanner plugged in, wait for a complete start-up, and then plug the scanner into a different USB port and follow the directions on screen taking note of any failure messages. PS: the scanner/printer needs to be powered on through all of this, of course. :>)

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