Question about Office Equipment & Supplies
When printer is ready. Press the Green button. A Demo page will be printed. If this works, try to connect printer to a different USB port on the computer. Computer should detect that you have a usb connected. Or connect a USB drive to the port instead. If the drive is not detected, the USB port might not have been activated. On your computer, click Start|Settings and select Control Panel. In control panel, double click on System, then select Hardware tab. Click on Device Manager button. In Device Manager window, look for Universal Serial Bus Controllers. Click on the + sign. Right Click on each host controller tand select properties to see if each is enabled and working properly. If it is disabled, enable it.
Posted on Dec 19, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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