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You might need to reset the remote control if the codes don't work.
If you've got the BT YouView remote that came with the box (with the 'BT Vision' button on it), hold down the two buttons either side of '0', whilst also holding down the power button for around 5 seconds. The blue light on the remote should flash three times to confirm it's successfully reset.
If you've got the retail YouView remote (with the 'TV' and 'PVR' buttons on it), press and hold the 'TV' button and the red coloured button at the same time for 5 seconds. The 'TV' and 'PVR' buttons should flash red 3 times to confirm.
Try your codes again after. I believe 4483 is the code in the setup guide.
If you wish to get more details, check this
site. Pull up previous posts
there. Setup code list and
setup proceedings to many popular brand remote controls are given. Three digit, four digit, five digits and
two-digit code list are there. Check
the site with patience. Surely you'll
get a solution to your problem. Search
the site by 'Timeslide' option. It will
make search easy. Or, type in the brand
name to your device into its search box, and press "Enter"
I recommend that your contact the company cables, and consult if the john lewis control is compatible witht Bt box. They will instruct if this will be work. Otherwise you must replace by other remote such as R.Schack that work very well.
Thank you for the follow up. I have solved the problem by working my way through 4 figure numbers starting at 0001 and in fact the solution was 0009 - which was not a number that bt vision had suggested. Nicky Spink
If the codes are not listed, you may want to try the search fuction. It take a bit of time, but if the code is factory installed ( some aren't ) in your remote contol, you can normally find the right code by searching manually. Good Luck and have a great week.