Question about Computers & Internet

1 Answer

I've got a friend who has got a problem with his webcam - when he tries to turn it on it's saying device cannot be recognised

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Send this to him and see if it helps.
Normal 0

Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


Posted on Jan 31, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Built-in Camera


hey check it on the bios , some bios have the option of unable/ disable of the webcam

Feb 07, 2013 | Computers & Internet

1 Answer

Msi webcam was working and now is saying cannot detect when trying to use it


When activating the camera with fn+F6, have you tried looking in the "Device Manager" to see if Windows recognises it ? It could be a driver problem, but just as well a broken cable in the screen hinge.

Jan 01, 2013 | MSI Wind U100-280US Netbook

1 Answer

My acer aspire 5920 is not recognising usb when i plug anything in. Even hardware previously loaded. When I open webcam it also says driver not recognised but I have an integrated webcam


Go into your device manager and see if there is a yellow or red question mark beside USB HOST if so go look for the driver for your usb in your pc.

Apr 30, 2011 | Acer Aspire 5610-4648 Notebook

2 Answers

I HAVE NO DISC FOR MY WEBCAM IT GOT SLICED IN THE DRIVER,PHILIPSSPC630N/00


Mabee the hard drive has failed . try entering bios and see if the hard drive is recognised .If not try turning the computer off unplug it then reconnect the drive data cable and power cable
then re- start the computer and see if it is recognised. some models of older hard drives needed a driver installed during set up -- you usually have to put the driver on a floppy disc and hit the f6 button when prompted by windows set up to install third party drivers . I hope this helps

Apr 08, 2011 | Logitech QuickCam Communicate STX Personal...

1 Answer

My webcam won't work/USB.


Try uninstalling the software for it...restart your computer and reinstall the software. Sounds like you have a bad/corrupt install

Jan 16, 2010 | E-Machines eMachines Desktop PC

4 Answers

Acer Aspire one "The Acer Crystal Eye webcam has not found!"


Go to Device Manager and open up Universal Serial Bus controllers and you should see USB Unknown Device. Right click on the USB Unknown Device and click on Uninstall. Shut down the Aspire One PC. Unplug the power adapter to the PC. Remove the battery at the back of the PC. Wait 1 minute.

Put back the battery. Plug the power adapter. Turn ON the Acer Aspire One pc. It should automatically detect the Acer Webcam and it will be listed in the Imaging Devices at the Device Manager. :) yay

Jun 13, 2009 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

I recently bought an HP Deluxe Webcam. I have a Windows Vista, not even a week old. I use the 9.0 Yahoo! Messenger. Whilst camming with a friend, the webcam will lose connection, or say that the webcam is...


Hi

Try to uninstall the webcam software and try with other messanger

Check for the webcam in the Device manager under the Imaging Devices.

With Regards

Apr 19, 2009 | HP KQ246AA Deluxe Webcam

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

18 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

98868 Answers

David Payne
David Payne

Level 3 Expert

14088 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...