Question about iLO Televison & Video

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Black box my husband bought the ilo 32'' tv about two years ago when we first bought it a black box would pop on the screen if you hit the volume button it would go away if finally went away on its own...now it's come back to haunt me like a christmas ghost.

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  • davidnariell Dec 25, 2008

    great job this fixed the problem my 9 month old must have turned it on thanx merry christmas

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Make sure your closed-captioning is turned off. This box appears when you have captioning set for "text" mode and the set is on a channel where captions are being broadcast. The TV blanks the part of the screen where the text would go, but there isn't any to display. Some TV's have a single button on the remote to turn captioning on, and it's easy to set the TV for captioning without knowing it.

Posted on Dec 18, 2008

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1 Answer

I have a Polaroid 32" LCD TV/DVD combo -


is very simple u have active the close caption mode on ur remote control , this happen sometimes , on ur remote control look for a botton that it said cc or caption or cc mode press this botton till it said on the screen on ur tv cc off or u would see c1 , c2 but u whanto have the one that it said off and that would fix this black box on ur screen

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I have a Toshiba 32"


Hi,
You need to replace the TV screen. It could not be repaired. Just get it replaced at dealer.
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Dec 17, 2010 | Televison & Video

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Television hAs a black box blocking picture in the middle o he screen. when you hit volume the black goes away until the volume icon goes off


Go to ur tv menu.Go in captioning turn off all 1,2,3 and all txt will stop the black box in the middle of the screen.

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Need customer service number for ilo


First of all you dont need to send the TV, the manufacturer have to pay to send a tech over your place and fix it at your entire satisfaction or replace it.

The number is 1-800-428-1105

You will need your receipt at hand when making the call.

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The black box is caused by the Closed Caption option of the tv. Go into the menu and turn it off.

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Ilo LCT32HA36 LCD TV


HI, I AM JESSICA PORRAS. I PURCHASED AN ILO PLASMA 42" T.V. FROM WALMART IN 2006. THE T.V. LASTED 1 YEAR AND POPPED A FUSE. THE SCREEN WENT BLACK, BUT VOICE IS STILL COMING THROUGH. I DID HAVE WARRANTY AND MY MONEY WAS RETURNED. I HAVE A QUESTION AS FAR AS THE BRAND 'ILO' GOES. CAN THE PARTS BE CROSSED WITH ANOTHER BRAND? SINCE THE FUSE HAS POPPED, WE HAVE REPLACED THE FUSE 3 TIMES, AND IT KEEPS POPPING THE FUSE. THE LAST 2 FUSES HAS BEEN A CERAMIC FUSE AND IT WILL BURN THEM. THERE IS A SHORT AND WE ARE WANTING TO CHANGE OUT THE TRANSFORMERS. IF I CAN HAVE A TECHNICIAN CALL ME @ 432-553-6784cell OR 800-880-2817work M-F 8-5PM CST. YOU CAN ALSO RESPOND BY E-MAIL. THANK YOU, JESSICA PORRAS

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1 Answer

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